Aegean Airlines’ flight change policy allows passengers to modify their bookings based on fare type and ticket conditions. Changes can often be made online, but certain transactions require contacting the Aegean Call Center. Passengers should review fare rules at booking to understand restrictions and fees.
Flight changes, including date, time, or route, are subject to the fare class and category of the ticket. Changes can typically be made up to thirty minutes before departure, provided the new flight departs at least one hour after the change request. Online changes are possible through the Manage My Booking feature on Aegean’s website or app for tickets booked directly with Aegean or Olympic Air. Changes for tickets booked through travel agents must be handled by the agent. A service fee applies for changes made via the Call Center or airport offices.
Passengers can change their flight without a fee within twenty-four hours of booking, provided the flight is at least seven days away. This applies to both online and offline bookings. After this period, changes incur a fee based on fare type, route, and timing, plus any fare difference if the new flight is more expensive.
Economy Light fares are the most restrictive, often requiring a change fee and fare difference. Economy Flex and ComfortFlex fares offer more flexibility, with ComfortFlex allowing same-day changes to direct flights without a fee or fare difference, provided check-in is completed for the new flight. Business Class fares generally allow changes with no fee, though fare differences may apply. Aegean Pass tickets offer unlimited free changes within twelve months, provided the advance purchase requirement is met.
If a passenger misses the first flight of a round-trip or multi-segment ticket without notifying Aegean beforehand, the ticket may be cancelled for all segments. To reinstate subsequent flights, contact the Call Center or airport office before departure. A service fee applies, and rebooking is subject to fare rules and availability. For Aegean Pass flights, missing a flight results in forfeiture of that segment, with no refund, though taxes may be refundable via the Call Center with a fee.
Rerouting, or changing the departure or destination points, is only allowed through the Call Center and may incur a service fee plus fare differences. Name changes are rarely permitted but may be allowed for minor corrections, such as mistyping up to three letters, with a fee and valid documentation. A new reservation with the same booking class must be created, and the original ticket is reissued.
If Aegean cancels or reschedules a flight by more than one hour, passengers can be rebooked on an alternative Aegean or Olympic Air flight at no cost, typically on the same day or one day before or after. If no suitable flight is available, a full refund or credit voucher with an additional ten percent value, valid for eighteen months, may be requested online. For codeshare flights, the operating airline’s rules apply.
For changes, use the Manage My Booking feature on the Aegean website or app for direct bookings. For complex changes, such as rerouting or no-show reinstatements, contact the Aegean Call Center or visit an airport office. For bookings through travel agents, contact the agent directly. Keep your booking reference ready to expedite the process.
Check in online from forty-eight hours to thirty minutes before departure to secure your preferred flight. Arrive at the airport two hours before departure to avoid missing flights. Review fare rules at booking and consider purchasing travel insurance for added flexibility.