SearchOFlights (SearchOFlights LLC) and its affiliated companies (collectively referred to as “SearchOFlights,” "we," "us," or "our") value your trust and are committed to protecting your privacy. To ensure transparency, this Privacy Policy outlines what information we collect from you, how we collect it, and how we use and share that information in connection with providing our services. By submitting your personal information online or over the phone to our representatives or affiliates, you agree to the terms outlined in this Privacy Policy.
What Information We Collect
- Name and Date of Birth
- Postal address (es)
- Telephone number
- Email address
- Credit and debit card number and related information
- Social media account ID
- Passport number
- Number assigned by a state or federal transport regulator
- This may include any additional information you provide to help make your trip more convenient—for example, dietary preferences, departure points, and destination details. If you submit any personally identifiable information (PII) or personal information about others to us or our service providers in connection with the Services, you confirm that you have the authority to do so and to allow us to use that information in accordance with this Privacy Policy.
How we may collect your personal Information
We, along with our service providers, may collect personal information through various means, including:
- Through Our Services: We may collect personal information when you use our services, such as making a booking or signing up for a promotion.
- Offline: Personal information may also be collected when you interact with our customer support team via phone, email, or chat.
- From Other Sources: We may obtain your personal information from additional sources, including public databases, joint marketing partners, social media platforms (including information shared by your connections), and other third parties, as permitted by applicable law.
How We May Use Personal Information
At SearchOFlights, we use your personal information for various purposes, including:
- To process and complete your booking or purchase request, including handling payments, communicating with you about your booking or purchase, and providing related customer service. Passport information is used specifically for travel bookings.
- To respond to your inquiries and fulfill your requests, such as sending newsletters or requested information.
- To send you important administrative messages, including updates about our services, terms, conditions, and policies.
- To send marketing communications, where permitted by law, that we believe may be of interest to you.
- To personalize your experience by showing you tailored products and offers through our services.
- To enable participation in promotions, such as sweepstakes, contests, or similar campaigns, and to administer those activities. These promotions may have additional rules, which include specific details on how your personal information is used and disclosed. We recommend reviewing those rules carefully.
- To support social sharing features that allow you to engage with others through the services.
- To allow you to send messages to others through the services. By using this feature, you confirm that you have the right to share your friend’s name and email address with us.
- For our internal business operations, including data analysis, audits, fraud detection and prevention, development of new products, service enhancement, usage trend analysis, campaign performance tracking, and overall business growth.
- As necessary or appropriate, including:
- (a) to comply with applicable laws, including those outside your state or country of residence;
- (b) to adhere to legal processes and prevent or detect fraud, abuse, or criminal activity;
- (c) to respond to lawful requests from public or government authorities and self-regulatory bodies, including those outside your jurisdiction;
- (d) to enforce our terms and conditions;
- (e) to protect our business operations, assets, and interests, or those of our affiliates;
- (f) to safeguard the rights, privacy, safety, or property of our customers, affiliates, or others;
- (g) to pursue legal remedies or mitigate potential damages.
Special Scenarios In Which We May Disclose Your Personal Information
- In the event of a business transaction, such as an acquisition, merger, sale, transfer, or other disposition of all or part of SearchOFlights’ business, assets, or stock, we may share your personal information with the relevant third-party partner(s) involved in the transaction.
- We may also disclose your personal information to regulatory bodies or judicial authorities under the following circumstances:
- (a) To comply with applicable laws, including those outside your state or country of residence;
- (b) To comply with legal processes and to prevent, detect, or address abuse, fraud, or criminal activity;
- (c) In response to lawful requests from public or government authorities and self-regulatory organizations, including those outside your jurisdiction;
- (d) To enforce our terms and conditions;
- (e) To protect the operations, assets, or interests of SearchOFlights or its affiliates;
- (f) To safeguard the rights, privacy, safety, or property of SearchOFlights, our affiliates, you, or others;
- (g) To pursue legal remedies or to minimize potential damages.
Non-Personally Identifiable Information (NPII)
Non-Personally Identifiable Information (NPII) refers to any data that does not directly identify a specific individual or reveal your exact identity. If, under applicable law, any portion of NPII is deemed to be personally identifiable information (PII), then SearchOFlights will treat and use that information in accordance with the terms outlined in this Privacy Policy.
Examples of NPII may include:
- Browser and device information
- App usage data
- Information collected through cookies, pixel tags, and similar technologies
- Demographic details and other voluntarily provided information
- Aggregated data that does not identify individual users
How We May Collect Non-Personally Identifiable Information
SearchOFlights and our third-party service providers may collect Non-Personally Identifiable Information (NPII) through a variety of methods, including:
- Through Your Browser or Device: We collect technical information such as your Media Access Control (MAC) address, computer type (Windows or macOS), screen resolution, operating system name and version, device manufacturer and model, language preferences, browser type and version, and the name and version of the services (such as the app) you are using.
- Using Cookies: With your permission, we may store cookies on your device via your browser. Cookies help us understand your website behavior, navigation patterns, interests, and preferences to enhance your digital experience. They also allow us to track your response to online advertisements and determine how you arrived at our site. If you prefer not to allow cookies, you may decline the request via a pop-up message that appears upon visiting our site. However, disabling cookies may limit your access to certain features of our services and require you to sign in each time you visit.
- Using Pixel Tags and Similar Technologies: These tools help us monitor the effectiveness of our marketing campaigns by analyzing your interactions with our content.
- Google Analytics and Google Webmaster Tools: We use Google Analytics to understand how users navigate our website—whether they arrive via search engines, social media, or referral links. This insight allows us to optimize marketing strategies and enhance user experience.
- Physical Location: Using signals from GPS, cellular networks, or Wi-Fi, we may determine your device’s physical location. This information helps us tailor our location-based services and improve the effectiveness of geo-targeted advertising.
How We May Use And Disclose NPII
We may use and disclose Non-Personally Identifiable Information (NPII) for any purpose, unless otherwise restricted by applicable law. If the information does not qualify as Personal Information under relevant regulations, it is not subject to the same limitations.
In certain cases, we may combine NPII with Personally Identifiable Information (PII)—for example, linking your name with your location. When such a combination occurs, the resulting data will be treated as PII for as long as it remains combined.
THIRD-PARTY SERVICES
SearchOFlights may contain links to third-party websites or social media channels including Facebook, Twitter, etc. You understand we are in no way endorsing such sites. Such sites have their own privacy practices and we hold no control over them.
Security - How we protect your information
At SearchOFlights, we want you to feel confident when using our website to plan and book your travel. We are fully committed to safeguarding the personal information we collect from you.
To protect your data, we implement reasonable organizational, technical, and administrative security measures. For instance, access to personal information is restricted to authorized employees who require it to perform legitimate business functions. Additionally, we use encryption to protect sensitive personal information transmitted between your device and our systems.
Our security infrastructure also includes firewalls and intrusion detection systems to help prevent unauthorized access to your data. However, no method of data transmission or storage can be guaranteed to be completely secure.
RETENTION PERIOD
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
USE OF THE SERVICES BY MINORS
The Services are not directed to individuals under the age of eighteen (18). If you are under the age of 18, we request you not to use the Services.
