Below is a concise overview of Aeromexico's baggage policy based on the latest available information. The policy varies by fare class, route (domestic, regional, or international), and membership status. Aeromexico uses a piece concept for baggage allowances, with specific weight and size restrictions.
Cabin Baggage (Carry-On)
All Passengers:
- One carry-on bag up to 55 x 40 x 25 cm (21.5 x 15.7 x 10 inches, including handles and wheels).
- One personal item (e.g., handbag, laptop bag, or backpack) that fits under the seat in front of you (max 45 x 35 x 25 cm).
Infants (under 2 years):
- No separate carry-on allowance, but essentials can be included in the adult’s allowance. A foldable stroller, car seat, or baby chair is allowed free, subject to space.
Children (2-12 years):
- Same carry-on allowance as adults based on fare type.
Notes:
- Liquids in carry-ons must be in containers of 100 ml or less in a 1-liter resealable plastic bag.
- Enforcement can be strict, especially at Mexico City and US airports (e.g., SFO), where bags may be weighed and measured at check-in or gate. Oversized/overweight bags may be checked into the hold for a fee (e.g., $35 USD). Some Reddit users report leniency for bags slightly over limits (e.g., 22.8 inches), but compliance is advised to avoid issues.
- Additional permitted items: coats, umbrellas, small cameras, or reading material.
Checked Baggage
Domestic Flights (within Mexico):
- Basic Fare: No free checked baggage; first bag costs $500-$1,000 MXN (online vs. airport).
- Classic Fare: One bag up to 25 kg, max 158 cm (length + width + height).
- AM Plus: One bag up to 25 kg, max 158 cm.
- Clase Premier: Two bags, each up to 25 kg, max 158 cm.
International Flights:
USA/Canada (Transborder):
- Basic: No free checked baggage; first bag $30 USD (online) or $35 USD (airport), second bag $45 USD, third $180 USD, additional $200 USD each.
- Classic/AM Plus: One bag up to 25 kg, max 158 cm.
- Clase Premier: Two bags, each up to 25 kg, max 158 cm.
Europe:
- Basic: No free checked baggage; first bag $60 EUR (online) or $80 EUR (airport).
- Classic/AM Plus: One bag up to 23 kg, max 158 cm.
- Clase Premier: Two bags, each up to 32 kg, max 158 cm.
South America:
- Basic: No free checked baggage; first bag $50 USD (online) or $70 USD (airport).
- Classic/AM Plus: One bag up to 23 kg, max 158 cm.
- Clase Premier: Two bags, each up to 23 kg, max 158 cm.
Caribbean/Central America:
- Basic: No free checked baggage; first bag $35 USD (online) or $50 USD (airport).
- Classic/AM Plus: One bag up to 23 kg, max 158 cm.
- Clase Premier: Two bags, each up to 23 kg, max 158 cm.
Infants (under 2 years):
- One bag up to 10 kg (max 115 cm) plus one foldable stroller, car seat, or travel cot free of charge.
Children (2-12 years):
- Same checked baggage allowance as adults based on fare type.
Notes:
- Maximum 7 bags per passenger (including free allowance); bags over 45 kg (or 32 kg to/from Europe) must be shipped via cargo.
- Pre-purchase online for up to 25% discount (e.g., domestic first bag $500 MXN online vs. $1,000 MXN at airport).
- Pooling is not officially supported, but some agents may allow flexibility for same-booking passengers.
- Seasonal embargoes may restrict oversized baggage (e.g., golf bags, ski gear) due to cargo limits.
Special Baggage
Sports Equipment:
- Counts as one piece of checked baggage if within weight/size limits (max 32 kg, 204 cm for narrow-body aircraft, 294 cm for wide-body). One tennis racket is free without replacing baggage allowance.
- Must be pre-booked and properly packed (e.g., deflated for bikes).
Musical Instruments:
- Cabin: Allowed if within carry-on limits (max 115 cm linear). Larger instruments (e.g., guitars) require an extra seat booked via the call center.
- Checked: Counts as standard baggage if within limits; excess fees apply (e.g., $50-$100 USD).
Pets:
- In-cabin: Up to 9 kg (including carrier, max 40 x 30 x 23 cm), fee $40-$145 USD depending on route.
- Checked: Up to 45 kg (including kennel), fee $100-$200 USD. Must be pre-booked with pet passport and veterinary clearance.
- Service dogs travel free in the cabin with documentation.
Wheelchairs/Mobility Aids:
- One foldable wheelchair or mobility aid per passenger is carried free in the hold, in addition to the standard allowance.
Portable Oxygen Concentrators (POCs)
- Allowed in cabin if FAA-approved, with a physician’s statement (issued within 20 days of travel). Passengers must arrive 1 hour early for check-in.
Codeshare Flights:
- Operating carrier’s policy applies (e.g., Delta, Aerolíneas Argentinas). For same-ticket connections, bags are usually tagged to the final destination, but customs may require pickup.
Prohibited Items:
- Carry-on: Liquids over 100 ml, sharp objects, weapons.
- Checked: Lithium batteries (e.g., smart bags), explosives, hazardous materials. Valuables (e.g., jewelry, electronics) should be in carry-on.
Lost/Damaged Baggage:
- Report at the airport’s Baggage Services desk immediately. Claims must be filed within 15 days (domestic) or 21 days (international). Use Aeromexico’s online baggage tracer.
