Air Seychelles understands that travel plans can sometimes require modifications, including corrections or changes to passenger names. The airline has established a name change policy to help travelers make necessary updates while ensuring compliance with aviation and security regulations.
The name change policy applies to tickets booked directly through Air Seychelles as well as through authorized travel agents. Passengers must ensure that the name on their ticket matches the government-issued identification that they will use for travel. Any discrepancies must be corrected prior to departure to avoid boarding issues.
Minor name corrections, such as fixing typographical errors, misspellings, or inverted names, are generally allowed. These types of corrections are permitted as long as they do not alter the identity of the traveler. Examples include correcting a single letter in a name or fixing the sequence of first and last names.
Substantial changes, such as transferring the ticket to a completely different person or changing the full name due to personal reasons, are typically not permitted under the standard name change policy. In such cases, passengers may be required to cancel the original ticket and purchase a new one. However, exceptions might be made in cases of legal name changes due to marriage, divorce, or other official reasons, provided proper documentation is submitted.
To request a name change or correction, passengers are advised to contact Air Seychelles customer service or the travel agent through whom the booking was made. It is important to make the request well in advance of the scheduled flight to allow time for processing. Requests made close to the departure date may incur higher fees or may not be accommodated depending on the circumstances.
Fees may apply for processing name changes or corrections, and these fees vary based on the type of change, the fare conditions of the ticket, and the route of travel. Some promotional or discounted fares may have stricter rules and may not allow any name modifications at all.
Passengers traveling on codeshare or interline flights operated by partner airlines must also adhere to the name change policies of the operating carrier. In such cases, Air Seychelles may not have full authority to make changes, and additional restrictions may apply.
Air Seychelles encourages passengers to review their ticket details immediately after booking and to notify the airline promptly if a name correction is needed. Keeping travel documents accurate ensures a smoother check-in process and avoids complications at the airport.
The airline reserves the right to update or modify the name change policy at its discretion. Passengers are encouraged to check the latest policy details on the official Air Seychelles website or contact customer support for personalized assistance.