Air Transat has implemented a name change policy to ensure that passenger details align with security regulations and international travel requirements. This policy outlines the conditions under which a name correction or change may be made and what steps passengers must follow to update their booking information.
The airline allows for minor corrections to passenger names in cases where typographical errors have occurred. This includes small spelling mistakes, incorrect placement of first and last names, and omission or inclusion of middle names. These changes are intended to match the travel document and are allowed only when the identity of the traveler is clearly preserved.
Air Transat does not permit the complete transfer of tickets to another individual. A full name change that results in a different person using the ticket is not accepted. In such scenarios, the original ticket must be canceled, subject to the applicable fare conditions, and a new ticket must be issued in the name of the new traveler. Exceptions may be made in legal name change cases such as marriage or divorce, provided that supporting legal documents are presented.
All requests for name corrections must be initiated through the original booking channel. Travelers who have booked through a third-party travel agency must contact the agency directly. For bookings made on the Air Transat website or via the airline’s customer service, passengers can submit a correction request by contacting Air Transat directly. It is advisable to do so as early as possible to avoid delays or issues at the airport.
Depending on the fare type and class of service, certain tickets may have restrictions that limit the ability to make any modifications. Promotional or discounted fare types often come with stricter rules, which may include no-change conditions. Passengers are encouraged to review the fare rules at the time of booking and before requesting a name change.
Fees may be charged for name corrections, and these fees vary depending on the route, timing of the request, and type of correction required. Changes requested close to the scheduled departure may incur higher charges or may not be possible if processing time is insufficient.
If the itinerary includes flights operated by partner airlines or codeshare carriers, then the name change or correction is subject to the policies of those carriers. In such cases, Air Transat may not have the authority to alter name details, and passengers may need to coordinate with the other airline directly.
To ensure a smooth travel experience, passengers should carefully verify the accuracy of all personal details when making a booking. Identifying and correcting errors as early as possible helps prevent issues at check-in and during the boarding process.
Air Transat regularly reviews and updates its policies. Passengers are advised to consult the airline’s official website or speak with a customer service representative to obtain the most recent information regarding the name change policy and any associated fees.