All Nippon Airways, also known as ANA, follows strict policies regarding name changes and corrections on flight tickets to ensure compliance with international aviation security and identity verification standards. ANA requires that the name on the ticket exactly match the name on the passenger's government-issued identification or passport.
ANA allows for limited name corrections in the event of minor typographical errors. These corrections are intended to fix mistakes such as misspellings, misplaced characters, or incorrect name order. Such changes are only permitted when they do not alter the identity of the traveler and must be consistent with the documentation provided at the time of check-in.
Full name changes that transfer a ticket to another individual are not permitted. Tickets issued by All Nippon Airways are non-transferable, and once issued, the ownership of the ticket cannot be reassigned to a different person. If a different individual needs to travel, the existing booking must be canceled and a new ticket must be purchased in the new traveler’s name, subject to the applicable fare rules and availability.
In special cases involving legal name changes, such as those resulting from marriage, divorce, or other court-ordered name modifications, ANA may consider allowing a correction. To process such a change, the passenger must provide valid supporting documentation, including government-issued ID or legal papers that confirm the name change. These requests are evaluated on a case-by-case basis and must be submitted well before the departure date.
Passengers who wish to request a name correction should contact the ANA customer service team or the travel agency through which the booking was originally made. It is strongly advised that these requests be submitted as early as possible to allow sufficient time for verification and ticket reissuance, if applicable. Delays in submitting a correction request may affect the ability to travel as scheduled.
Any correction involving a change to the ticketed name may result in a reissuance of the ticket, and fees may apply depending on the nature of the change and the fare conditions. ANA customer support will provide detailed information regarding any applicable fees or procedures when the name correction request is submitted.
Travelers on itineraries that include flights operated by codeshare partners or other airlines should be aware that name change policies may vary. In such cases, the policies of the operating carrier also apply, and ANA may have limited authority to make changes. Passengers should confirm all name details at the time of booking and ensure they are consistent across all segments of their journey.
It is the responsibility of the traveler to verify that the name on the ticket exactly matches the name on the travel document. ANA recommends carefully reviewing all booking details immediately after purchase and contacting support promptly in the event of any errors. Ensuring accuracy in name details helps avoid delays at check-in and issues during immigration clearance.
All Nippon Airways reserves the right to amend its name change policy at any time without prior notice. For the most up-to-date and accurate information, passengers are encouraged to visit the official ANA website or consult a customer service representative directly for assistance with name-related inquiries.