Austrian Airlines requires that the name on the ticket matches exactly the passenger’s official government-issued identification. This policy ensures compliance with international aviation security standards and helps facilitate a smooth check-in and boarding process.
Minor name corrections are generally permitted by Austrian Airlines. These include fixing spelling errors, correcting the order of first and last names, and addressing typographical mistakes. Such corrections must not change the identity of the passenger and must match the name on the identification document presented at the airport.
Full name changes, which involve transferring a ticket to a different person, are not allowed. Tickets issued by Austrian Airlines are non-transferable. If a different individual needs to travel, the original ticket must be canceled and a new ticket purchased in the correct name. Cancellation fees and fare differences may apply depending on the fare conditions of the original booking.
In cases of legal name changes, such as those resulting from marriage, divorce, or other official reasons, Austrian Airlines may allow a name correction upon presentation of valid legal documentation. Passengers must submit supporting documents, such as a marriage certificate or court order, to verify the change.
Name correction requests should be made through the original point of purchase. Passengers who booked directly through Austrian Airlines can contact the airline’s customer service team. If the booking was made through a travel agency or third-party vendor, the request must be handled through them. Early requests are encouraged to ensure sufficient time for processing.
Fees may be charged for name corrections depending on the fare type, timing of the request, and complexity of the change. Promotional or discounted fares may have stricter rules and could restrict name changes altogether. The airline will inform passengers of any applicable charges during the request process.
When itineraries include flights operated by partner airlines or codeshare partners, passengers must also adhere to the name change policies of those carriers. Austrian Airlines may have limited authority to make changes on segments not operated by them. Travelers should verify and coordinate changes with all operating airlines to ensure consistency across the entire journey.
Passengers are advised to carefully check all booking details, especially the spelling of names, immediately after purchasing a ticket. Early identification and correction of errors help avoid complications at the airport and during security checks.
Austrian Airlines reserves the right to update its name change policy at any time without prior notice. For the latest information or assistance with name corrections, passengers should consult the official Austrian Airlines website or contact customer service directly.