Avianca Airlines allows passengers to modify their flight bookings under specific fare conditions. The flexibility and associated costs depend on the fare type purchased and the time of the change request.
Passengers can request to change their flight date, time, or destination. The eligibility for changes is determined by the fare rules of the original ticket.
Different fare categories offer varying levels of flexibility. Some fares may include complimentary changes, while others may require a fee or may not allow changes at all.
If the new itinerary has a higher fare, passengers must pay the difference. A change fee may also apply, depending on the original fare conditions. No refund is issued if the new fare is lower than the original.
All changes must be made before the scheduled departure time. Requests made after departure are generally not accepted.
Passengers can modify their booking through the Avianca website, mobile app, or by visiting a ticketing office. Booking reference and passenger details are required to process any change.
If Avianca changes or cancels a flight, passengers may be eligible to change their flight without incurring any additional charges, depending on the specific situation.
It is advisable to carefully review the fare conditions and make necessary changes in advance to avoid unexpected charges or restrictions.