Azerbaijan Airlines requires that the name on the passenger’s ticket matches exactly the name on their official government-issued identification to comply with international aviation security standards. Accurate passenger information is essential to ensure a smooth check-in process and to avoid complications during travel.
The airline permits minor name corrections in cases where typographical errors, misspellings, or incorrect order of names occur. These corrections must not change the identity of the passenger and should reflect the name as it appears on the travel document. Passengers are encouraged to request such corrections as early as possible after booking.
Full name changes that effectively transfer the ticket to another individual are not allowed. Tickets issued by Azerbaijan Airlines are non-transferable, and if a different passenger needs to travel, the original ticket must be canceled and a new ticket issued in the correct name. Cancellation and rebooking are subject to applicable fare rules, penalties, and availability.
Legal name changes, such as those resulting from marriage, divorce, or other official reasons, may be accommodated upon submission of valid supporting documentation. Passengers must provide official legal documents to verify and support the requested name change. These requests are reviewed on a case-by-case basis and should be submitted well in advance of the scheduled departure date.
Requests for name corrections or changes should be made through the original booking channel. Passengers who booked directly with Azerbaijan Airlines should contact the airline’s customer service team. If the booking was made through a travel agency or third-party vendor, passengers must coordinate with that agency to initiate the request. Early submission allows sufficient time for processing.
Fees may apply for processing name corrections or changes depending on the nature of the request, timing, and fare conditions. Some fare types, especially promotional or discounted tickets, may have restrictions that limit or prohibit name modifications. Azerbaijan Airlines will inform passengers of any applicable charges during the request process.
For itineraries involving codeshare flights or partner airlines, passengers must also comply with the name change policies of the operating carriers. Azerbaijan Airlines may have limited authority to make changes on flights operated by other airlines, so passengers should verify and coordinate name changes with all relevant carriers.
To avoid complications, passengers are strongly advised to verify the accuracy of their booking details immediately after ticket issuance. Prompt identification and correction of errors help ensure a seamless travel experience and compliance with security requirements.
Azerbaijan Airlines reserves the right to update its name change policy at any time without prior notice. For the most current information and assistance, passengers should consult the official Azerbaijan Airlines website or contact customer service directly.