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Azul Brazilian Airlines Name Change Policy

Overview

Azul Brazilian Airlines requires that the name on the ticket exactly matches the passenger’s official government-issued identification. This policy ensures compliance with security regulations and facilitates a smooth travel experience, including check-in and boarding procedures.

Azul permits minor name corrections, such as fixing spelling errors, typographical mistakes, or adjusting the order of first and last names. These corrections are allowed only when the change does not alter the identity of the traveler. Passengers are advised to request any corrections as soon as possible after booking to avoid issues at the airport.

Full name changes that transfer the ticket to another person are generally not allowed. Tickets issued by Azul are non-transferable, and if the ticket needs to be used by a different traveler, the original booking must be canceled and a new ticket issued in the correct name. Fare rules, cancellation penalties, and availability apply to such changes.

Legal name changes due to marriage, divorce, or other official reasons may be accommodated upon presentation of valid legal documentation. Passengers requesting such changes must provide supporting documents, such as a marriage certificate or court order, to verify the name change. These requests are reviewed on a case-by-case basis and should be submitted well before the scheduled departure.

Passengers seeking to make name corrections or changes should contact Azul’s customer service or the original booking channel. For reservations made through travel agencies or third-party platforms, passengers should coordinate with their point of purchase. Early requests increase the likelihood of timely processing.

Fees may be charged for processing name corrections or changes depending on the fare type, timing, and nature of the request. Some promotional or discounted fares may have restrictions or may not allow any modifications. Azul will inform passengers of any applicable fees during the name correction process.

For itineraries that include codeshare or partner airline flights, passengers must comply with the name change policies of the operating carriers as well. Azul may have limited authority to make changes on partner-operated segments, so travelers should verify and coordinate with all airlines involved in their journey to ensure consistency.

It is important for passengers to verify all booking details, including the spelling of names, immediately after ticket issuance. Early identification and correction of errors help prevent complications during travel and ensure compliance with identification requirements.

Azul Brazilian Airlines reserves the right to update its name change policy at any time without prior notice. For the most current and detailed information, passengers should consult the official Azul website or contact customer service directly.