Overview
Cape Air allows passengers to change their flight reservations under specific conditions, depending on the fare type and booking source. Changes can often be made without a change fee, though fare differences may apply.
Key Points
- No Change Fees: Cape Air does not charge a change fee for modifying reservations made directly through their website, though passengers may need to pay any fare difference if the new flight is more expensive.
- Same-Day Changes: Changes made on the day of departure are permitted if the change is made prior to the original flight's departure time and if Cape Air can accommodate the passenger on a new flight on the same day.
- Booking Source: If the original booking was made through a partner airline or third-party website, passengers must contact that booking source to make changes.
- Online Check-In Changes: During online check-in, passengers can switch to an earlier flight on the same day if available at the same fare as the original ticket.
- TravelPass Reservations: TravelPass holders can change or cancel reservations up to one day before departure without penalty. Changes within one day for same-day flights are allowed, but changing to a new travel date may require an additional trip pass, and the original pass may be forfeited.
- Non-Refundable Tickets: If changes are not made in accordance with Cape Air’s policies, non-refundable tickets may lose their value and cannot be applied toward future travel.
- Refundable Tickets: Changes to refundable tickets may affect eligibility for a full refund, especially if canceled within one day of departure.
- Extenuating Circumstances: In cases such as a family member’s death, Cape Air may, at its discretion, allow the value of a non-refunded ticket to be applied toward a new ticket.
Additional Information
For full details, passengers should review Cape Air’s Contract of Carriage or contact their customer care team. Changes to reservations can be managed online for bookings made directly with Cape Air, or by contacting the appropriate booking source for third-party reservations.
