Carry-On Baggage:
Allowance:
- One carry-on bag: Maximum dimensions of 56 x 36 x 23 cm (22 x 14 x 9 inches, including handles and wheels) for Airbus flights or 56 x 35 x 20 cm (22 x 14 x 8 inches) for ATR (Cebgo) flights. Must fit in overhead bins.
- One personal item: Maximum dimensions of 20 x 20 x 35 cm (8 x 8 x 14 inches). Must fit under the seat in front of you. Examples include a laptop bag, small handbag, or items like duty-free purchases, baby bags, or medical items not accepted for check-in.
- Inf picture System: ants: One baby bag for essentials, plus a collapsible stroller or car seat, subject to space.
Additional Notes:
- The total combined weight of the carry-on bag and personal item must not exceed 7 kg (15 lbs). Cebu Pacific may strictly enforce this on smaller aircraft (ATR/Cebgo flights) due to weight and balance concerns, but enforcement is less strict on Airbus flights, especially for personal items like laptops or handbags.
- Oversized or overweight carry-on bags may incur a Gate Baggage Fee (approximately PHP 800–1,200, depending on route) and be placed in the cargo hold.
- Prohibited items in carry-on include sharp objects (e.g., knives, scissors) and handheld fans with lithium-ion batteries (these can be checked instead). Power banks are allowed in carry-on (not for in-flight use) if within 100–160 Wh limits, without prior approval.
- Valuable or fragile items (e.g., electronics, cameras, jewelry) should be carried in hand baggage, with passengers notifying cabin crew for appropriate care.
Checked Baggage:
Allowance:
- GO Basic Fare: No free checked baggage allowance.
- GO Easy and GO Flexi Fare Bundles: One checked bag up to 20 kg (44 lbs) included per passenger. Additional weight can be upgraded by 4 kg, 8 kg, or 12 kg (up to 32 kg per bag).
- Infants: One checked bag up to 7 kg (15 lbs), plus a collapsible stroller and car seat at no charge.
- Children (2–11 years): Same allowance as adults based on fare type.
Size and Weight Limitations:
- Maximum weight: 30 kg (66 lbs) per bag for Airbus flights, 20 kg (44 lbs) for ATR flights. Bags over 32 kg are not accepted and must be shipped as cargo.
- Maximum dimensions: Not explicitly stated, but a 39-inch (99 cm) limit per side is referenced for checked bags. Oversized items may incur additional fees.
- Each 20 kg of prepaid baggage entitles the passenger to one piece. Upgrading weight does not increase the number of pieces allowed.
- Baggage Pooling: Groups traveling together can combine their total weight allowance, but each bag must not exceed 32 kg.
Prepaid Baggage Fees (approximate, per piece, one-way):
- Domestic Flights:
- Small (15 kg): PHP 200
- Standard (20 kg): PHP 320
- Large (30 kg): PHP 650
- Large Plus (40 kg, multiple bags): PHP 1,000
- International Short-Haul Flights (e.g., Bangkok, Hong Kong, 6 hours or less):
- Small (15 kg): Up to PHP 1,000
- Standard (20 kg): Up to PHP 1,300
- Large (30 kg): Up to PHP 1,900
- Large Plus (40 kg): Up to PHP 3,000
- International Long-Haul Flights:
- Small (15 kg): ~€22
- Standard (20 kg): ~€29
- Large (30 kg): ~€41
- Large Plus (40 kg): ~€70
Excess Baggage Fees:
- Charged per kilogram over the prepaid allowance: PHP 200/kg for domestic and short-haul international flights, PHP 800/kg for long-haul international flights.
- Additional pieces (up to three online, more at the airport): Same rates as prepaid baggage, subject to space.
- Fees are higher at the airport if not prepaid; exact rates depend on the route and date.
Special Items (Sporting Equipment, Musical Instruments, etc.):
- Allowance: Items like golf bags, bicycles, fishing rods, skis, scuba gear, and surfboards count as one checked bag if within weight (30 kg Airbus, 20 kg ATR) and size limits. Fees apply if exceeding the allowance.
- Specific Rules:
- Sports Equipment: Prepaid sports equipment allowance (15 kg) costs ~€19–€32, depending on the item. Excess weight incurs standard excess baggage rates. Not available on ATR flights.
- Musical Instruments: Small instruments (e.g., bass guitar) can be carry-on if within 56 x 36 x 23 cm and 7 kg. Larger instruments must be checked or booked as Cabin Baggage (CBBG) with a purchased seat, subject to approval.
- Oversized Items: Items like surfboards or bicycles require advance notification and may incur fees (e.g., €19–€32 for 20 kg).
- Non-Accepted Items: Hazardous items (e.g., fireworks, flammable liquids), live animals (except assistance dogs), and bags over 32 kg are not accepted.
- Mobility Aids: Wheelchairs, canes, and strollers are checked free of charge. Lithium-ion batteries (up to 300 Wh) require advance approval.
- Medical Equipment: CPAP machines can be carried on but not used in-flight. Personal oxygen cylinders are prohibited.
Pet Policy:
- Cebu Pacific does not transport pets in the cabin or cargo hold, except for assistance dogs, which travel free with prior approval and documentation.
Tips to Avoid Fees:
- Weigh and measure bags at home (carry-on: 56 x 36 x 23 cm, 7 kg; personal item: 20 x 20 x 35 cm; checked: max 30 kg Airbus/20 kg ATR).
- Prepay baggage online up to 4 hours before departure for lower rates (via “Manage Booking” or the Cebu Pacific app).
- Use a single bag for checked baggage to avoid extra piece fees, even if under the weight limit.
- Pack valuables and fragile items in carry-on and inform cabin crew.
- For ATR flights, expect stricter weight checks due to aircraft limitations.
- Check codeshare flight rules, as partner airlines may have different policies.
Lost, Delayed, or Damaged Baggage:
- Report issues at the airport’s Baggage Services Counter immediately to obtain a Property Irregularity Report (PIR). Claims for damaged baggage must be filed within 7 days, delayed baggage within 21 days.
- For delayed baggage, Cebu Pacific may deliver it to the passenger or require customs clearance. Compensation of PHP 2,000 per 24 hours of delay (starting 1 hour after arrival) is offered for inconvenience.
- Liability is limited per international conventions; the airline is not responsible for normal wear or TSA-related damage.
