Croatia Airlines Baggage Policy

Allowance:

Economy Class (FlyEasy, FlyOpti, FlyFlexi): One carry-on bag (max 55 x 40 x 20 cm, 8 kg / 17.6 lbs) and one personal item (e.g., handbag, laptop bag, briefcase; max 40 x 30 x 10 cm / 15.7 x 11.8 x 3.9 inches).
Business Class (FlyBizz): Two carry-on bags (each max 55 x 40 x 20 cm, total 8 kg) and one personal item. On smaller aircraft (e.g., Dash 8 Q400), this may be limited to one carry-on bag due to space constraints.
Infants (under 2 years): One carry-on bag for essentials (max 8 kg) and one collapsible stroller, carrying basket, or car seat (up to gate, subject to space).
Children (2–4 years): One collapsible buggy free, in addition to standard carry-on allowance.

Size and Weight Restrictions:

Carry-On Bag: Maximum dimensions 55 x 40 x 20 cm (21.6 x 15.7 x 7.8 inches, including handles and wheels, total 115 cm / 45 inches). Maximum weight: 8 kg (17.6 lbs). Must fit in overhead bins or under the seat.
Personal Item: Maximum dimensions 40 x 30 x 10 cm (15.7 x 11.8 x 3.9 inches). Must fit under the seat, except in emergency exit rows.
Liquids, Gels, Aerosols: Containers up to 100 ml (3.4 oz) in a single, transparent, resealable 1-liter plastic bag, presented at security. Duty-free liquids in sealed tamper-evident bags (STEBs) are allowed with proof of purchase. Food (e.g., sandwiches, candy) is permitted if non-liquid, but check destination restrictions (e.g., Australia).

Additional Notes:

Oversized or overweight carry-ons may be gate-checked with fees (e.g., €30–€40 for international flights). Enforcement is stricter on busy flights or smaller aircraft (e.g., Q400), where bags may be stowed in the cargo hold without a standard gate-check tag, requiring pickup at baggage claim.
Star Alliance Gold members (e.g., Miles & More) report less strict weight enforcement, especially at priority check-in, but size is closely monitored.
Prohibited items include weapons, replicas, sharp objects (e.g., knives, scissors), and electronic smoking devices. Self-balancing devices with lithium batteries are banned in both carry-on and checked baggage. Valuables (e.g., documents, electronics, jewelry, medications) should be in carry-on.
Small musical instruments (within 55 x 40 x 20 cm, 8 kg) can replace carry-on; larger instruments may require a purchased seat (contact Croatia Airlines).

Size and Weight Limitations:

Maximum dimensions: 158 cm (62 inches, L+W+H, including wheels and handles). Oversized bags (158–292 cm) incur fees (~€75/HRK 300).
Maximum weight: 23 kg (50 lbs) for Economy, 32 kg (70 lbs) for Business. Bags over 32 kg or 158 cm require pre-authorization and may be shipped as cargo.

Excess Baggage Fees (one-way, approximate):

Extra Bags: Starts at €75/HRK 300 per bag, increasing with quantity. Domestic: ~€80/HRK 320 (+25% VAT) if prepaid 24+ hours; ~€120/HRK 480 within 24 hours. International: ~€30 (24+ hours), ~€40 (within 24 hours), plus €10 on departure day in Croatia/Bosnia.
Overweight (23–32 kg) or Oversized (>158 cm): ~€75/HRK 300 per bag, cumulative with extra bag fees.
Prepaid baggage (via website, Contact Center, or sales offices, up to 2 hours before departure) offers discounts. Non-refunded once purchased.

Codeshare/Interline Flights:

The Most Significant Carrier’s (MSC) rules apply per IATA Resolution 302, typically the airline operating the longest leg. For codeshare partners (e.g., Lufthansa, Air Canada), the operating carrier’s rules may apply, potentially less generous than Croatia Airlines’. Check with the operating airline.

Allowance: Sporting equipment (e.g., golf bags, bicycles, surfboards) counts toward free allowance if within weight (23–32 kg) and size (158 cm) limits, regardless of dimensions. Excess fees apply if limits are exceeded.
Specific Rules:
- Sports Equipment: Divided into small (e.g., golf bags, skis) and large (e.g., bicycles, surfboards). Fees for excess: €30–€100, depending on route and category. Pre-notification required at booking.
- Musical Instruments: Small instruments can be carry-on if within 55 x 40 x 20 cm and 8 kg. Larger instruments must be checked or booked as CBBG with a purchased seat (contact Croatia Airlines).
Non-Accepted Items: Bags over 32 kg or 158 cm require pre-authorization; otherwise, they must be shipped as cargo. Prohibited items include self-balancing devices and certain hazardous materials.
Mobility Aids: Wheelchairs, crutches, and prosthetic devices are carried free with advance notification.
Medical Equipment: Portable oxygen concentrators and CPAP machines are allowed as carry-on (not used during taxi, takeoff, landing) with advance approval.

Small dogs, cats, or birds can travel in the cabin (max 8 kg including carrier, dimensions 115 cm total). Larger pets travel in the cargo hold. Fees vary by route; advance registration is required via the Contact Center. Assistance dogs travel free with documentation.

Measure bags (carry-on: 55 x 40 x 20 cm, 8 kg; personal item: 40 x 30 x 10 cm; checked: 158 cm, 23–32 kg) and weigh them at home.
Prepay baggage online (up to 2 hours before departure) for discounts (~€30 vs. €40 for FlyEasy first bag).
Use soft-sided bags for flexibility, as enforcement is strict, especially on busy flights or smaller aircraft. Wear bulky clothing to reduce bag weight.
Check fare inclusions (FlyEasy excludes checked baggage) and Star Alliance Gold benefits.
For codeshares, verify the MSC’s rules (e.g., Lufthansa may charge for baggage Croatia Airlines allows free).
Label bags with contact details.
Check-in online (36 hours to 60 minutes before departure) to avoid gate issues, but present baggage at the airport at least 60 minutes prior.

Report irregularities at the airport’s Lost and Found for a Property Irregularity Report (PIR). Report damage within 7 days, delays within 21 days.
Croatia Airlines uses the World Tracer system for tracking and arranges free delivery of delayed baggage. The airline is not liable for hand baggage damage unless caused by the carrier, or for lost/forgotten items; passengers arrange delivery at their cost.
Consider insurance for valuable/fragile items due to limited carrier liability.