Overview
Delta Air Lines offers flexibility for passengers to modify flight bookings, with conditions varying by fare type, origin, and booking source. Changes can be made online, through the Fly Delta app, or via customer service, with potential fare differences applied.
Key Points
- Risk-Free Cancellation Period: Tickets purchased directly from Delta can be changed or canceled within one day of booking without fees, provided the flight departs at least one week later.
- No Change Fees for Certain Regions: For Main Cabin or higher tickets originating in the United States, Canada, Puerto Rico, or the U.S. Virgin Islands, no change fees apply, though fare differences may be required.
- Change Fees for Other Regions: For travel originating outside the United States, Canada, Puerto Rico, or the U.S. Virgin Islands, change fees may apply, depending on fare type and origin, plus any fare difference.
- Basic Economy Restrictions: Basic Economy tickets are generally non-changeable and non-refundable after the risk-free period, but cancellation for a partial eCredit is possible, minus a cancellation fee.
- Same-Day Changes: Same-day changes for domestic flights, including Puerto Rico and the U.S. Virgin Islands, are available within one day of departure. A fee may apply for Main Cabin tickets, but it’s free for Diamond, Platinum, or Gold Medallion Members and Extra or refundable tickets if seats are available in the same fare class.
- Change Process: For direct bookings, changes can be made online via My Trips or the Fly Delta app using the confirmation number and last name. Select “Change or Add Flights,” choose a new flight, and pay any fare difference.
- Third-Party Bookings: Changes for tickets booked through travel agencies or partner airlines must be handled through the original booking source.
- Involuntary Changes: If Delta cancels or significantly changes a flight (e.g., delays of three hours or more for domestic or six hours for international), passengers can rebook without fees or request a refund for the unflown portion.
- Ticket Validity: Changed tickets or eCredits are valid for one year from the original issuance date, unless otherwise specified.
- Name Changes: Name changes are generally not allowed, but minor corrections may be permitted by contacting customer service.
Additional Information
Passengers should review Delta’s Conditions of Carriage and fare rules for specific details. Online changes are available for direct bookings via My Trips or the Fly Delta app. For third-party bookings or complex changes, contact the booking source or Delta’s Reservations team. Always check availability and fare rules, as Basic Economy tickets have stricter restrictions.
