Overview
EgyptAir offers a flexible flight change policy to accommodate passengers' changing travel needs. The ability to modify a reservation depends on the fare type, ticket conditions, route, and availability. Changes can typically be made online or by contacting EgyptAir's customer service.
Key Points of the Policy
- Eligibility for Changes: Passengers can modify travel dates, times, routes, or class of service within the ticket's validity period, subject to availability and fare rules.
- Change Fees: Fees vary based on fare type, route, and timing of the change. Flexible or premium tickets may have lower or waived fees, while promotional or non-flexible fares may incur higher charges or restrictions.
- Fare Differences: If the new flight has a higher fare, passengers are responsible for paying the difference in addition to any applicable change fees.
- Free Changes: Changes made within 24 hours of booking may be free, provided the request is made at least 24 hours before departure, though fare differences may apply.
- Time Restrictions: Changes must be requested at least three hours before the scheduled departure for both regional and international flights.
- Name Changes: Minor name corrections are permitted, subject to possible fees. The name on the ticket must match the passenger's government-issued identification.
- Travel Vouchers: If a change is not refundable, the booking value may be converted into a travel voucher for future use, but residual value from a lower fare is not refunded.
How to Change a Flight
Passengers can modify their bookings through the following methods:
- Online: Use the EgyptAir website or mobile app to manage reservations, select new flight options, and pay any applicable fees or fare differences.
- Customer Service: Contact EgyptAir's helpdesk for assistance with changes, especially for complex itineraries or special circumstances.
- At the Airport: Visit an EgyptAir counter for in-person assistance, though changes must be completed before the check-in deadline.
Tips for a Smooth Experience
- Act quickly to make changes as early as possible to avoid higher fees.
- Review ticket terms and conditions to understand specific fare rules.
- Check for fee waivers in cases of special circumstances, such as medical emergencies.
- Consider purchasing travel insurance to cover potential change or cancellation costs.
- Plan travel during off-peak seasons to minimize fare differences.
Important Notes
Changes involving multiple airlines in a single booking are subject to the most restrictive fare rules. Always ensure changes are made through official EgyptAir channels to avoid complications. For further details, refer to EgyptAir's General Conditions of Carriage or contact their customer service.
