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Etihad Airways Flight Change Policy

General Policy

Etihad Airways allows passengers to make changes to their flight bookings under certain conditions. The policy may vary depending on the type of fare purchased, the route, and the travel class. Changes must be made before the scheduled departure of the flight.

Change Eligibility

Flight changes are permitted on most fare types, although restrictions may apply for basic or promotional fares. Business and First Class fares often offer greater flexibility.

How to Change a Flight

Passengers can modify their bookings by visiting the official Etihad Airways website, using the mobile app, or contacting customer support. Flight changes are subject to availability and may incur a fare difference.

Fees and Fare Differences

A change fee may apply depending on the fare conditions. If the new flight has a higher fare, passengers must pay the fare difference. No refund is issued if the new fare is lower unless the fare rules state otherwise.

Same-Day Changes

Same-day flight changes may be allowed based on availability. These are generally limited to flights departing within 24 hours of the original booking and may come with an additional fee.

Non-Changeable Fares

Some low-cost or special promotional fares may be non-changeable and non-refundable. It is important to review the fare rules at the time of booking.

Special Circumstances

In the case of involuntary changes such as flight cancellations, schedule changes, or operational issues, Etihad will usually offer alternative travel options at no additional cost.

Travel Agent Bookings

If the booking was made through a travel agent or a third party, passengers should contact the respective agent to make any changes.