Overview
Finnair allows passengers to modify their flight bookings, including changes to dates, times, and destinations, subject to fare rules and availability. Changes may incur fees or fare differences depending on the ticket type and timing of the request.
Key Conditions
- Changes are permitted only for tickets issued by Finnair or through authorized channels, such as the Finnair website, customer service, or travel agencies.
- Modifications to flights operated by partner airlines are subject to the operating airline’s policies.
- Changes must typically be made before the scheduled departure, with specific deadlines varying by fare type.
- Some fare types, such as promotional or non-flexible tickets, may have restrictions or higher fees for changes.
Free Change Policy
For certain promotional periods or disruptions, Finnair may offer free changes for specific travel dates. Passengers affected by cancellations or significant schedule changes may be rebooked on the next available flight at no additional cost, subject to availability.
Change Fees
- A change fee may apply based on the fare rules of the original ticket, particularly for non-flexible fares.
- Fare differences between the original and new flights are charged if the new fare is higher.
- Name changes are generally not permitted, but corrections to spelling errors may be allowed with documentation and potential fees.
How to Change a Flight
Passengers can modify their bookings through the following methods:
- Online: Use the "Manage Booking" section on the Finnair website by entering the booking reference and last name to update flight details.
- Customer Support: Contact Finnair via phone or live chat for assistance with changes, especially for complex itineraries.
- In-Person: Visit a Finnair ticket counter or airport kiosk for support with modifications.
Additional Notes
- Changes to bookings made through third-party travel agencies may require coordination with the agency, potentially incurring additional fees.
- In cases of disruptions like industrial actions or cancellations, Finnair may experience high customer service demand, leading to delays in processing changes.
- For security reasons, Finnair does not process sensitive booking information via social media channels. Passengers are advised to use official customer service channels for changes.
