Finnair has a structured policy in place for passengers who miss their flights. The options available depend on the fare type, the reason for the missed flight, and how quickly the passenger contacts the airline after the missed departure.
Key Points of the Policy
- No-Show Policy: If a passenger fails to show up for their flight without informing the airline, the ticket may be marked as a no-show. This can lead to the cancellation of the return or onward journey on the same booking.
- Rebooking Options: Depending on the fare rules, Finnair may allow rebooking on the next available flight. Change fees and fare differences may apply, especially for lower fare classes.
- Refund Conditions: Refunds are subject to the ticket's fare conditions. Refundable tickets may qualify for a full or partial refund, while non-refundable tickets may not be eligible for any reimbursement.
- Missed Connections: If you miss a connecting Finnair flight due to a delay caused by the airline, Finnair typically arranges an alternative flight at no additional cost.
- Travel Insurance: Passengers with valid travel insurance may be able to recover some expenses incurred due to a missed flight, depending on the terms of their insurance policy.
What To Do If You Miss Your Flight
- Proceed immediately to the nearest Finnair service desk at the airport.
- Provide your booking reference and a brief explanation of the circumstances.
- Request options for rebooking, or ask about refund or travel credit eligibility depending on your fare type.
Tips to Avoid Missing a Flight
- Arrive at the airport well in advance of your scheduled departure time.
- Check in online and monitor real-time updates on your flight status.
- Allow sufficient time for security checks and boarding procedures.
Understanding the terms and conditions of your ticket when booking with Finnair is essential for knowing your rights and available options if a flight is missed.
