All Fares: One carry-on bag, max 10 kg (22 lbs), dimensions up to 55 x 35 x 25 cm (115 cm total, including handles, wheels, and pockets). Must fit in the overhead bin or under the seat.
Personal Item: One additional item (e.g., handbag, laptop bag, duty-free bag) free, max dimensions 45 x 35 x 20 cm, must fit under the seat.
Liquids: Containers up to 100 ml in a 1-liter transparent, resealable plastic bag (total liquid volume not exceeding 1 liter).
Electronics/Valuables: Laptops, cameras, cell phones, tablets, and valuables (e.g., jewelry, cash) must be carried as carry-on and screened via X-ray.
Note: If carry-on exceeds limits, it may be gate-checked with a fee ($90–$105).
Checked Baggage:
Domestic Flights (Brazil):
Promo/Light Fares: No free checked baggage. Fees: 1st bag $20–$40 (R$95–$140 online, $140 at airport), 2nd bag $35–$50 (R$129–$160 online, $160 at airport).
Plus Fare: 1 free bag, up to 23 kg, max dimensions 80 x 50 x 28 cm (158 cm total).
Max/Premium Economy Fares: 2 free bags, up to 23 kg each, max dimensions 158 cm.
International Flights:
Promo/Light Fares: No free checked baggage. Fees: 1st bag $25–$45 (R$199–$229 online, $229 at airport), 2nd bag $40–$75 (R$249–$279 online, $279 at airport).
Plus Fare: 1 free bag, up to 23 kg, max 158 cm.
Max/Premium Economy Fares: 2 free bags, up to 23 kg each, max 158 cm.
Children (2–12 years): Same allowance as adults.
Infants (under 2 years, lap): No carry-on allowance; 1 free stroller and/or 1 car seat/baby carrier. Other items count toward the adult’s allowance. Infants in reserved seats get the same allowance as adults.
Excess Baggage Fees:
Domestic Flights:
Overweight (23–45 kg): $10 (R$35) per extra kg
Extra Bags (3rd–5th): $55–$80 (R$180 online, $250 at airport) per bag.
International Flights:
Overweight (23–32 kg): $15 (R$50) per extra kg.
Extra Bags (3rd–5th): $150–$300 (R$350 online, $650 at airport) per bag.
Special Baggage:
Sports Equipment (e.g., surfboards, bicycles, golf clubs): Counts toward checked baggage allowance. If exceeding, fees are $30–$70 (domestic) or $50–$150 (international). Must be packed (e.g., bicycles: pedals removed, handlebars aligned, tires deflated). Max 23 kg, 190 x 75 x 65 cm.
Musical Instruments: Small instruments (e.g., violins) can replace carry-on if within size limits. Larger instruments require an extra seat purchase (max 75 kg, 110 x 42 x 50 cm) or are checked with standard fees.
Pets: Allowed in the cabin (max 8 kg including carrier, 43 x 33 x 20 cm) or cargo hold, fees $100–$200 depending on route. Requires prior approval, pet passport, health certificate, and permits. Not allowed to/from certain destinations due to regulations.
Valuable Items: Must be carry-on; GOL does not accept declared baggage for high-value items (e.g., jewelry) on codeshare flights. Use the Special Declared Baggage Value Form for items exceeding 1,131 DES.
Reporting: File a Property Irregularity Report (PIR) at the airport within 7 days for damage/loss or 21 days for delays. For connections, the last operating airline handles claims.
Liability: Limited to 1,131 Special Drawing Rights unless a higher value is declared (extra fee). No liability for perishable items or minor wear.
Additional Notes:
Fare Benefits: Smiles Diamond/Gold/Silver members and Smiles Infinite/Platinum cardholders get extra allowances (e.g., +1 bag, 23 kg for Economy, 32 kg for Premium). Present the physical card at check-in.
Codeshare Flights: The operating airline’s baggage policy applies for the first segment. For GOL-American Airlines codeshares, baggage must be reclaimed at the first stop in Brazil or the U.S. for customs.
Baggage Strictness: Anecdotal reports suggest GOL may be lenient with slightly oversized bags (e.g., 30 cm depth vs. 28 cm limit), but compliance is advised to avoid fees.
