All Classes (Domestic Flights): One carry-on bag, max 5 kg, dimensions up to 55 x 40 x 20 cm (115 cm total, including handles and wheels). One personal item (e.g., handbag, laptop bag, briefcase) up to 30 x 30 x 20 cm, fitting under the seat. Combined weight must not exceed 7 kg.
All Classes (International Flights, except to/from U.S.): One carry-on bag, max 10 kg, dimensions up to 55 x 40 x 20 cm. One personal item included, combined weight not exceeding 10 kg. Economy: 1 piece; Business/First Class: 2 pieces.
To/From U.S.: One carry-on bag, max 10 kg, dimensions up to 55 x 40 x 20 cm for all classes (Business Class limited to 1 piece, not 2).
Infants (non-seated): Same carry-on allowance as adults.
Liquids: Containers up to 100 ml in a 1-liter transparent, resealable plastic bag (total liquid volume not exceeding 1 liter).
Additional Items: Items like umbrellas, overcoats, duty-free bags, or reading materials are allowed free, subject to space.
Connecting Flights: For international-to-domestic connections within 24 hours on separate tickets, the higher international carry-on allowance applies.
Excess Baggage Fees
Domestic Flights (China): 1.5% of the highest one-way Economy Class fare per kg over the allowance.
International Flights:
Overweight (23–32 kg, Economy only): $25 per piece.
Overweight (32–45 kg): $220 per piece.
Oversized (158–203 cm): $220 per piece; (203–292 cm): $330 per piece.
Bags over 45 kg or 292 cm must be shipped as cargo.
Extra Bags: $130–$165 per piece, depending on route.
Charter Flights: Fees and allowances depend on the chartering agent’s policy.
Special Baggage:
Sports Equipment (e.g., golf clubs, skis, bicycles): Counts as checked baggage within allowance; otherwise, subject to excess/oversized fees ($30–$70). Must be in sturdy containers. Soft-packed items (e.g., fishing rods, diving gear) require an “Exempt From Liability” tag, and Hainan Airlines is not liable for damage.
Musical Instruments: Small instruments (e.g., violins) can be carry-on if within size limits. Larger instruments must be checked or require an extra seat purchase (max 75 kg, 110 x 42 x 50 cm). Fees apply if exceeding allowance.
Pets: Allowed in the cabin (max 8 kg including container, 50 x 40 x 25 cm) or cargo hold with prior approval, fees $100–$200 depending on route. Requires pet passport, health certificate, and permits. Containers must be secure, ventilated, and leak-proof. Not allowed to/from certain destinations due to regulations.
Medical Devices/Fragile Items: Must be securely packed. Precision instruments or high-value items may require advance arrangements and fees if exceeding allowance.
Prohibited Items:
Checked Baggage: Firearms, ammunition, explosives, flammable liquids/gases, corrosives, lithium batteries, power banks, and dangerous goods.
Carry-On Baggage: Sharp objects, firearms, toy guns, liquids over 100 ml, and items that could be mistaken for weapons.
Fragile/Valuable Items: Not recommended for checked baggage (e.g., electronics, artwork). Hainan Airlines’ liability is limited if lost or damaged.
Lost, Damaged, or Delayed Baggage:
Reporting: Report damage or loss at the airport’s baggage services office immediately, obtaining a Record of Baggage Transportation Errors. Claims must be filed within 7 days for damage/loss or 21 days for delays. Provide boarding pass, baggage tag, and proof of contents/value.
Compensation: Limited to 1,288 Special Drawing Rights unless a higher value is declared (extra fee). Hainan Airlines may repair or replace damaged bags via contracted services.
Additional Notes:
Policy Variations: Baggage allowances and fees vary by route, fare class, and ticket date (pre- or post-February 14, 2025). Codeshare flights follow the operating carrier’s policy for the first segment.
