Overview
Iberia Airlines has a strict policy regarding name changes, prohibiting the transfer of tickets to another person. However, the airline allows corrections for minor spelling errors or legal name changes to ensure the name on the ticket matches the passenger's government-issued identification.
Eligibility for Name Corrections
- Minor Spelling Errors: Corrections of up to three characters in the first, middle, or last name are permitted to fix typographical mistakes.
- Legal Name Changes: Changes due to marriage, divorce, or other legal reasons are allowed with valid documentation, such as a marriage certificate or court order.
- Other Adjustments: Adding or removing a first or middle name, correcting typos, or adjusting the name to match an official language variant is permitted.
- Non-Transferable Tickets: Tickets cannot be transferred to another individual; corrections are only for the original passenger.
Process for Name Corrections
Name corrections can be requested through the following methods:
- Online: Access the Manage Booking section on the Iberia Airlines website or mobile app. Enter the booking reference or ticket number and last name, select the booking, and follow prompts to request a correction.
- Customer Support: Contact Iberia’s customer service for assistance, providing booking details and required documentation.
- Airport Ticket Counter: Visit an Iberia ticket counter at the airport to request corrections, ensuring valid ID and supporting documents are presented.
Fees and Conditions
- Minor corrections within a short period after booking are often free, though fare differences may apply if the ticket is reissued.
- Significant corrections or legal name changes may incur fees, varying by fare type, route, and timing of the request.
- Corrections are not permitted after check-in or if the ticket has been used.
- For tickets booked through a travel agency or third-party platform, changes must be requested through the original booking channel.
- Tickets must be issued by Iberia with a specific code and operated by Iberia for corrections to be processed directly.
Important Notes
- Passengers must provide valid identification and supporting documents for corrections, especially for legal name changes.
- Requests should be made as soon as possible to avoid issues at check-in or boarding, as mismatched names may result in denied boarding.
- Passengers are advised to double-check names during booking to match their ID exactly, including middle names if applicable.
- Review fare conditions and contact Iberia for specific fee details, as policies may vary.
