Interjet Airlines is no longer operational, and its website is inactive. The following information reflects Interjet’s baggage policy based on the last available data from 2020–2021, sourced from various travel websites. For current travel needs, consider alternative airlines, as Interjet is unlikely to resume operations.
Carry-On Baggage:
- All Fare Classes: One carry-on bag and one personal item (e.g., handbag, laptop bag, small backpack, purse, camera bag) allowed free of charge.
- Combined Weight: Max 10 kg (22 lbs) for both items.
- Carry-On Size: Max 55 x 40 x 25 cm (21 x 15 x 9 in, including handles and wheels).
- Personal Item Size: Max 43 x 25 x 22 cm (17 x 10 x 9 in).
- Additional Notes: Carry-on must fit in the overhead bin or under the seat. Bulkhead seat passengers must stow all items in overhead bins during takeoff and landing.
Excess Baggage Fees:
- Overweight (25–30 kg): $5 USD per kg (or equivalent in local currency). Bags over 30 kg may not be accepted.
- Extra Bags (Domestic/International, except Cuba):
- 1st extra bag: $30–$50 USD.
- 2nd–5th extra bags: $85–$95 USD per bag.
- Cuba Flights (Santa Clara, Varadero, Havana):
- 1st extra bag: $50 USD.
- 2nd–4th extra bags: $105 USD each.
- 5th extra bag: $130 USD.
- Special baggage (e.g., sports equipment): $130–$760 USD per piece, depending on the number of items.
- Prepaid Baggage: Up to 5 standard bags or 7 special bags could be prepaid online via Interjet’s website for lower rates (no longer available).
Special Baggage:
- Sports Equipment (e.g., skis, golf bags, fishing, hockey, lacrosse, surfboards): Counted as one checked bag within allowance. Excess fees ($30–$150 USD) applied if over weight/size limits. Surfboards were free on domestic Mexico flights if within allowance.
- Musical Instruments: Small instruments within carry-on size limits replaced carry-on allowance. Larger instruments could be checked (standard fees) or required an extra seat purchase (max 75 kg, 110 x 42 x 50 cm).
- Pets: Small dogs/cats allowed in the cabin, max 5 kg (11 lbs) including carrier (40 x 30 x 22 cm), fees $30 USD (Latin America/U.S.), $36 CAD (Canada), or $550 MXN (Mexico). Household birds allowed on domestic Mexico flights only. Pets in cargo hold required prior approval.
- Medical Equipment: Respiratory support systems (e.g., CPAP) allowed in the cabin if FAA-certified and fitting under the seat. Wheelchairs/strollers free, checked in cargo hold.
Prohibited Items:
- Checked Baggage: Explosives, flammable liquids/gases, corrosives, lithium batteries (>160 Wh), toxic substances.
- Carry-On Baggage: Firearms, sharp objects, liquids over 100 ml, stun devices, tools with blades. Alcoholic beverages (over 70% ABV or exceeding 5 liters) prohibited in checked baggage.
- Note: Smart bags with non-removable batteries were prohibited.
Lost, Damaged, or Delayed Baggage:
- Reporting: File a Property Irregularity Report (PIR) at the airport within 7 days for damage/loss or 21 days for delays.
- Liability: Max 1,131 Special Drawing Rights unless a higher value was declared. No liability for fragile/perishable items or minor wear.
- Note: Interjet’s bankruptcy complicates claim resolution; recovery is unlikely.
Additional Notes:
- Fare Types: Ultra Light (no free checked baggage), Light (1 free bag on most routes), Optima (1 free bag, up to 25–30 kg), Priority (2 free bags, up to 25 kg each).
- Codeshare Flights: The operating airline’s policy applied for the first segment. Interjet’s policy was noted as generous for a low-cost carrier, offering 25 kg per bag compared to the standard 23 kg.
