Jeju Air is a South Korean low-cost carrier, and its baggage policies vary by fare type, route (domestic vs. international), and destination. The information below is based on the latest available data from web sources and X posts, but policies may change without prior notice.
Carry-On Baggage:
- All Fare Classes (Domestic and International): One carry-on bag, max 10 kg (22 lbs), dimensions up to 55 x 40 x 20 cm (21.6 x 15.7 x 7.8 in, 115 cm total, including handles and wheels). One personal item (e.g., handbag, laptop bag, small backpack) allowed, must fit under the seat, no specific weight limit.
- Additional Items: Umbrellas, coats, cameras, baby items, assistive devices (e.g., canes, wheelchairs), and duty-free bags are permitted free, subject to space.
- Infants (under 2 years): No separate carry-on allowance; items count toward accompanying adult’s allowance.
- Liquids: Containers up to 100 ml in a 1-liter transparent, resealable plastic bag (total volume not exceeding 1 liter). Lighters (one per person, non-absorbent) allowed; e-cigarettes must be in carry-on with batteries removed.
- Notes: Jeju Air may weigh carry-ons, especially at busy airports like Incheon (ICN) or Gimpo (GMP). Anecdotal reports suggest occasional leniency for slightly overweight bags (e.g., 2 kg over), but strict enforcement of the one-piece rule is common—personal items and carry-ons cannot exceed combined limits, and multiple bags may be consolidated or checked (fee ~$60–$105 USD).
Checked Baggage:
- Max Limits: Each bag up to 32 kg (70 lbs), max 203 cm (80 in, length + width + height) for international flights to/from Americas, 277 cm (109 in) for other routes. Bags over 32 kg or size limits must be shipped via cargo.
- Children (2 years and above): Same allowance as adults.
- Infants (under 2 years): One stroller or car seat free; no checked baggage allowance with Fly Fare.
- Notes: For international flights (except to/from Americas), the default assumption is one piece unless specified. Splitting weight across multiple bags (e.g., 40 kg into two bags) is allowed if within total weight and size limits, but excess pieces may incur surcharges (e.g., $40–$80 USD per extra piece).
Excess Baggage Fees (One-Way):
- Domestic Flights: ~2,000 KRW (~$1.50 USD) per kg over allowance, payable at the airport.
- Prepaid Baggage: Available online via “Manage Booking” on www.jejuair.net, ~10,000 KRW (~$10 USD) per 5 kg, up to 48 hours before departure. Cheaper than airport rates, but user reports indicate difficulties with the website/app. Airport payment accepts credit cards; cash availability varies.
- Notes: Fees apply per segment and cumulatively for multiple violations (e.g., overweight + extra piece). No baggage pooling across passengers.
Special Baggage:
- Sports Equipment (e.g., bicycles, surfboards, skis, golf bags): Counts toward checked allowance; otherwise, 10,000 KRW (~$10 USD) handling fee per item, regardless of free allowance. Sports Membership offers annual discounts. Max 32 kg, 277 cm; oversized items may be denied.
- Musical Instruments: Small instruments within carry-on limits replace carry-on. Larger instruments checked (standard fees) or require an extra seat (max 75 kg, 110 x 42 x 50 cm). Hard cases recommended.
- Pets: Dogs/cats allowed in cargo hold only (no cabin, except assistance dogs), max 32 kg including crate, fees ~$50–$200 USD. Requires 7-day advance booking, pet passport, health certificate, and permits.
- Strollers/Car Seats: Free for infants/children, checked at gate or counter.
- Notes: Advance notification required for special baggage. Fragile items (e.g., electronics, artwork) should be carry-on; Jeju Air not liable for damage in hold.
Prohibited Items:
- Checked Baggage: Explosives, flammable liquids/gases, corrosives, loose lithium batteries (>160 Wh), hoverboards, toxic substances.
- Carry-On Baggage: Sharp objects, firearms, liquids over 100 ml, stun devices. Food/plants subject to destination import rules.
- Note: Smart bags with non-removable batteries prohibited.
Lost, Damaged, or Delayed Baggage:
- Reporting: File a Property Irregularity Report (PIR) at the airport’s Lost and Found within 7 days (damage/loss) or 21 days (delay).
- Liability: Max 1,131 Special Drawing Rights (~85,000 PHP) per passenger, excluding valuables (e.g., laptops, jewelry, artwork).
Additional Notes:
- Fare Types: Fly (no checked baggage), Fly Bag (15 kg), Fly Bag+/Premium Plus (20–30 kg, varies by route). Check ticket for specifics.
- Codeshare/Interline Flights: Operating carrier’s policy applies for the first segment. For connections (e.g., Narita-Incheon to Gold Coast), reclaim baggage at connecting airports like Incheon, Daegu, or Jeju, and recheck-in. Minimum connecting time (e.g., 150 minutes at Incheon) required.
- Check-In: No online check-in; airport check-in starts 3 hours before departure, closes 30 minutes (domestic) or 1 hour 30 minutes (international) before. Seoul Station City Airport Terminal check-in available for Incheon departures (except China/Oceania).
- Strictness: Jeju Air is reportedly strict with carry-on limits at Incheon/Gimpo, with weight checks common. Some users note leniency for minor overages, but multiple carry-on items (e.g., suitcase + backpack) may be consolidated or charged.
