Kulula Airlines allows passengers to change flight bookings, subject to fare conditions and availability. Passengers are encouraged to review the fare rules at the time of booking to understand the flexibility offered.
Most Kulula tickets can be changed, although restrictions may apply based on the fare type. Changes must be made before the flight’s scheduled departure.
Passengers can make changes to their bookings through the Kulula website or by using the mobile app. Flight changes are allowed if seats are available on the desired flight.
A change fee may be applicable depending on the fare class. If the new flight is more expensive, the fare difference must be paid. No refunds are provided if the new fare is lower than the original.
Same-day changes may be permitted based on fare type and availability. These changes typically require the new flight to depart on the same calendar day as the original.
Certain discounted or promotional fares may be non-changeable. These restrictions are clearly outlined in the fare conditions during the booking process.
If Kulula initiates a change due to cancellations, delays, or operational reasons, passengers will usually be rebooked on an alternative flight without additional charges.
If the ticket was purchased through a travel agent or third-party platform, passengers should contact the original booking source to request any changes.