All Passengers: One carry-on bag, max 7 kg (15 lbs), dimensions not exceeding 40 x 30 x 20 cm (15.7 x 11.8 x 7.9 in, including handles/wheels), plus one personal item (e.g., handbag, laptop bag, reading material, small camera, umbrella) that fits under the seat.
Infants (under 2 years): One personal item (e.g., baby equipment) fitting under the seat, plus one collapsible stroller or car seat free.
Liquids, Aerosols, Gels (LAGs): Containers up to 100 ml in a 1-liter transparent, resealable plastic bag (total volume ≤ 1 liter), presented separately at security. Duty-free items must be in sealed plastic bags with proof of purchase.
Notes: Strict enforcement at Jakarta (CGK), Denpasar (DPS), and Bangkok (DMK). Oversized/overweight bags checked into hold for ~IDR 400,000 (~$25 USD) or THB 400 (~$12 USD) per kg. Cabin storage limited; bags may be gate-checked free if no space. X posts note inconsistent size checks but strict weight enforcement at CGK.
Checked Baggage
Max Limits: Each bag up to 32 kg (70.5 lbs), max dimensions 81 x 119 x 119 cm (31.9 x 46.9 x 46.9 in). Bags exceeding these limits must be shipped via cargo. From December 1, 2024, non-standard baggage (e.g., cardboard, styrofoam, wooden pallets) exceeding 35 x 35 x 30 cm (13.8 x 13.8 x 11.8 in) incurs excess fees or requires cargo service.
Domestic Flights (Indonesia):
Tickets purchased before July 17, 2025: 15 kg (33 lbs) or 20 kg (44 lbs) free, route-dependent (e.g., 15 kg for Maluku, Papua).
Tickets purchased on/after July 17, 2025: 10 kg (22 lbs) free for all routes.
Business Class: 30 kg (66 lbs) free, regardless of ticket purchase date.
International Flights:
Economy: 15 kg (33 lbs) free (20 kg for select routes like Guangzhou, Jeddah).
Business Class: 20 kg (44 lbs) free.
Children (2+ years): Same allowance as adults.
Infants (under 2 years): No free checked baggage allowance; one stroller or car seat free.
Notes: No pooling; each bag must meet weight limits. Prepaid baggage (up to 45 kg total, max 32 kg per bag) can be purchased >6 hours before departure for ~IDR 42,000 ($3 USD) per 5 kg to ~IDR 165,000 ($10 USD) per 20 kg. Check ticket for route-specific rules.
Excess Baggage Fees (One-Way)
Domestic Flights: ~IDR 40,000–60,000 (~$2.50–$4 USD) per kg at airport; e.g., THB 400 (~$12 USD) per kg in Thailand. Non-standard baggage (e.g., cardboard, styrofoam) <5 kg charged as 5 kg minimum.
International Flights: ~$10–$20 USD per kg, route-dependent (e.g., higher for Saudi Arabia, China).
Prepaid Baggage: ~IDR 42,000 ($3 USD) per 5 kg, ~IDR 165,000 ($10 USD) per 20 kg if purchased >6 hours before departure.
Notes: Fees apply per segment. Non-standard baggage (e.g., cardboard, sacks) exceeding 35 x 35 x 30 cm incurs minimum 5 kg fee or requires cargo service.
Special Baggage
Sports Equipment (e.g., bicycles, surfboards, scuba gear): Counts toward checked allowance if ≤32 kg and ≤300 cm (118 in). Excess fees ~$30–$100 USD if over allowance. Bicycles/surfboards incur additional handling fees (~$20–$50 USD). Must be packed securely; pre-book >48 hours. Scuba gear may be exempt from excess fees if declared as sports equipment.
Musical Instruments: Within carry-on limits (40 x 30 x 20 cm, 7 kg) or checked (≤32 kg, ≤300 cm). Larger instruments require extra seat purchase or cargo. Fees ~$30–$100 USD if checked.
Pets: Not allowed in cabin or hold except for assistance dogs (free, with advance notice and documentation). Other pets must use Lion Parcel cargo service.
Wheelchairs/Mobility Devices: Free, no weight limit, with advance notice. Batteries must be in carry-on, terminals protected.
Strollers/Car Seats: Free for infants, not counted in allowance.
Notes: Special baggage requires pre-booking >48 hours. No liability for fragile items in hold. Camera gear under 7 kg often not weighed if fitting under seat.
Prohibited Items
Checked Baggage: Explosives (e.g., fireworks), flammable liquids/gases, corrosives, strong magnetic materials, MacBook Pro 15-inch (2015–2017) laptops, e-cigarettes, power banks >160 Wh.
Carry-On Baggage: Sharp objects (e.g., knives, scissors), firearms, liquids >100 ml, toy replicas of weapons. Power banks (≤100 Wh or 20,000 mAh) allowed in carry-on only; 100–160 Wh requires airline approval.
Notes: Firearms/ammunition (max 5 kg) allowed as checked baggage with permits, unloaded, per IATA rules. Check destination-specific restrictions (e.g., Indonesia, Malaysia).
Lost, Damaged, or Delayed Baggage
Reporting: File Property Irregularity Report (PIR) within 7 days (damage/loss) or 21 days (delay) at airport. Retain claim tags, receipts, photos.
Liability: Max 1,288 Special Drawing Rights (~$1,800 USD) unless higher value declared. No liability for fragile, valuable, or perishable items.
Notes: X posts report slow claim responses and issues with high-value items (e.g., $28,000 USD lost); declare valuables and keep in carry-on. Track via website.
