Overview
Middle East Airlines (MEA), Lebanon’s national carrier, allows minor name corrections on tickets to fix spelling errors or update names due to legal reasons, ensuring the name matches the passenger’s government-issued identification, such as a passport. Full name changes to transfer tickets to another person are not permitted, as tickets are non-transferable. Corrections are subject to specific conditions and fees, and passengers must ensure compliance with fare rules and booking conditions.
Eligibility for Name Corrections
- Minor Spelling Errors: Corrections of up to three characters in the first or last name are permitted to fix typos, typically free if requested within a one-day period after booking for tickets purchased directly from MEA.
- Legal Name Changes: Changes due to marriage, divorce, or other legal reasons are allowed with supporting documentation, such as a marriage certificate, divorce decree, or court order, subject to fees.
- Name Order or Titles: Corrections to swap first and last names or update titles (e.g., Mr. to Ms.) are permitted, often free if requested early.
- Non-Transferable Tickets: Tickets cannot be transferred to another person; corrections are only for the original passenger.
- Cedar Miles Reward Tickets: Name corrections for reward tickets booked with Cedar Miles are not permitted online and must be handled through MEA’s call center or sales offices.
Process for Name Corrections
Name corrections can be requested through the following methods:
- Online: Visit the Manage Booking section on the MEA website (desktop only). Enter the booking reference or e-ticket number and last name, select the booking, and follow prompts to correct minor typos. Documentation for legal changes must be submitted separately via email or at a sales office.
- Customer Support: Contact MEA’s call center or email the customer service team with booking details and supporting documents. This is required for legal name changes, reward tickets, or complex corrections.
- Sales Offices: Visit an MEA sales office with valid ID and documentation. This is recommended for legal name changes or tickets not issued through the MEA website or app.
- Airport Counter: Corrections at the airport are generally not permitted and may incur higher fees or delays. Requests should be made in advance through the call center or sales office.
- Third-Party Bookings: For tickets booked through travel agencies, changes must be requested through the original booking channel, which may involve additional fees.
Fees and Conditions
- Minor corrections of up to three characters are free if requested within a one-day period after booking for tickets purchased directly from MEA.
- Other corrections, including legal name changes, incur a service fee, which varies by fare type, route, and timing. Additional fare differences may apply if the ticket is reissued.
- Corrections are not permitted after check-in, for partially used tickets, or within a few hours of departure for domestic or international flights.
- For codeshare flights (e.g., with Air France or SkyTeam partners), the operating carrier’s policy may apply, requiring coordination with the booking agency.
- Reward tickets booked with Cedar Miles require changes through the call center or sales offices, with fees determined by fare rules.
Important Notes
- Passengers must provide valid identification (e.g., passport) and legal documents for corrections, particularly for legal name changes. The name on the ticket must match the passport exactly to avoid boarding or immigration issues.
- Requests should be made as early as possible, ideally within a one-day period for free corrections, to ensure processing and avoid complications at check-in.
- For third-party bookings, coordination with the agency is critical, as MEA may not process changes directly.
- Passengers should verify booking details immediately after reservation, especially for international flights, to comply with immigration requirements.
- Contact MEA’s call center, email the customer service team, or visit the official website for the latest policy details and fee information.
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