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Nok Air Baggage Policy Overview
Carry-On Baggage
- All Passengers: One carry-on bag, max 7 kg (15 lbs), dimensions up to 56 x 36 x 23 cm (22 x 14 x 9 in, total 115 cm, including handles/wheels) for Boeing 737 flights, or 50 x 36 x 23 cm (19.7 x 14 x 9 in) for ATR/Q400 flights. Plus one personal item (e.g., handbag, laptop bag, small backpack) that fits under the seat.
- Infants (under 2 years, no seat): One small bag for in-flight needs (e.g., nappies, feeding bottles), max 5 kg (11 lbs), plus one collapsible stroller, car seat, or carrycot free.
- Liquids, Aerosols, Gels (LAGs): Containers up to 100 ml in a 1-liter transparent, resealable plastic bag (total volume ≤ 1 liter). Duty-free liquids in sealed security bags allowed with proof of purchase.
- Notes: Strict weight checks at Bangkok (DMK), Phuket (HKT), and Chiang Mai (CNX); size checks stricter on ATR/Q400 due to smaller cabins. Oversized/overweight bags sent to hold with fees (~THB 300–900/$8–$25 USD per kg). Limited overhead space on ATR flights; early boarding advised.
Checked Baggage
- Max Limits: Each bag up to 30 kg (66 lbs), max 160 x 119 x 119 cm (63 x 47 x 47 in) for one item, or 203 cm (80 in) height for multiple items. Total allowance per passenger cannot exceed 40 kg (88 lbs). Bags over 30 kg or oversized require cargo service.
- Domestic Flights:
- Nok Lite: No free checked baggage.
- Nok X-tra: 15 kg (33 lbs); Nok Smile Plus: 25 kg (55 lbs).
- Nok MAX: 25 kg (55 lbs); Nok Smile Plus: 35 kg (77 lbs).
- Domestic Flights Connecting to International:
- Nok X-tra: 20 kg (44 lbs); Nok Smile Plus: 30 kg (66 lbs).
- Nok MAX: 20 kg (44 lbs); Nok Smile Plus: 30 kg (66 lbs).
- International Flights (e.g., Vietnam, Myanmar):
- Nok X-tra: 30 kg (66 lbs); Nok Smile Plus: 40 kg (88 lbs).
- Nok MAX: 30 kg (66 lbs); Nok Smile Plus: 40 kg (88 lbs).
- Children (2+ years): Same allowance as adults.
- Infants (under 2 years): 10 kg (22 lbs), max 115 cm (45 in), plus one stroller, car seat, or carrycot free.
- Nok Fan Club Benefits: Nok Smile Plus members get +10 kg on top of standard allowance (e.g., 25 kg for Nok X-tra domestic).
- Notes: Combining allowances allowed (e.g., two passengers with 15 kg each can check one 30 kg bag), but each bag must not exceed 30 kg. Strict enforcement at DMK and HKT; Label bags with name, address, and phone number. Valuable/fragile items (e.g., electronics, jewelry) not recommended in checked baggage.
Excess Baggage Fees (One-Way)
- Domestic Flights: ~THB 300 (~$8 USD) per kg at airport; ~THB 240 (~$6.50 USD) per kg if prepaid >24h before departure.
- International Flights: ~THB 300–500 (~$8–$14 USD) per kg, route-dependent, at airport; ~THB 240–400 (~$6.50–$11 USD) per kg if prepaid.
- Prepaid Baggage: Purchase 5–40 kg online >24h before departure for up to 20% discount. Non-refundable unless flight canceled.
- Notes: Fees apply per kg above allowance. Airport fees higher; prepay to save.
Special Baggage
- Sports Equipment (e.g., bicycles, golf bags, surfboards, diving equipment): Counts toward free allowance if ≤30 kg and ≤160 x 119 x 119 cm (one item) or ≤203 cm height (multiple items). Items >40 x 75 x 50 cm require special handling, fees ~THB 300–900 (~$8–$25 USD) per kg if over allowance. Bicycles must be packed in approved bags; surfboards subject to space availability.
- Musical Instruments: Small instruments (e.g., violin, flute) within carry-on limits (≤7 kg, 56 x 36 x 23 cm) free. Larger instruments checked (≤30 kg) with Limited Release Tag or require extra seat purchase (same fare, max 75 kg). Pre-book >24h.
- Pets: Dogs, cats, and rabbits in cargo hold only via Nok Air Cargo, fees ~THB 500–2000 (~$14–$55 USD) based on weight/route. Not part of free allowance. Requires secure, ventilated carrier and health certificate. Assistance dogs free in cabin with >48h notice, documentation.
- Wheelchairs/Mobility Devices: Free, no weight limit, with >24h notice. Batteries in carry-on, terminals protected.
- Strollers/Car Seats/Carrycots: Free for infants, not counted in allowance.
- Notes: Pre-book special baggage. Limited liability for fragile items; insurance recommended.
Prohibited Items
- Checked Baggage: Explosives, flammable liquids/gases, corrosives, e-cigarettes, lithium batteries >160 Wh, hoverboards, camping stoves.
- Carry-On Baggage: Sharp objects, firearms, liquids >100 ml (except LAGs bag), stun devices, toy weapons. One lighter allowed in transparent bag or on person.
- Notes: Firearms/ammunition (≤5 kg) allowed on domestic flights in checked baggage with permits, packed separately in locked hard case. Drones allowed in checked baggage (batteries ≤100 Wh in carry-on). Check destination restrictions (e.g., Vietnam, Myanmar). Alcohol permitted in checked or carry-on baggage per IATA rules.
Lost, Damaged, or Delayed Baggage
- Reporting: File Property Irregularity Report (PIR) immediately at airport or within 7 days (damage/loss) or 21 days (delay). Provide ticket, boarding pass, and photos for verification.
- Liability: Max 1,288 Special Drawing Rights (~$1,800 USD) unless higher value declared. No liability for fragile, valuable, or perishable items.