Oman Air provides a flexible flight change policy to accommodate passengers' needs, allowing modifications to bookings under specific conditions. Below is an overview of the policy based on available information.
Passengers can manage bookings made through the Oman Air website, call center, or ticket offices via the "Manage Booking" feature on the official website. This allows changes to:
For tickets purchased through travel agencies or interline partners, passengers must contact the issuing agent directly to request changes.
Changes made within a day of booking are free for flights booked more than a day before departure. Beyond this period, a change fee applies, varying by ticket type, fare conditions, and route. Flex or higher fare classes may allow free date changes, while Economy Lite tickets may incur fees. Additional service charges may apply for changes made via phone or at the airport.
If the new flight is more expensive, passengers must pay the fare difference. No refund is provided if the new fare is lower, unless specified by fare rules.
Changes are permitted up to a day before the scheduled departure. After departure, changes must be handled through the point of purchase or the call center.
Minor name corrections, such as up to three characters, are allowed free within a day of booking. Changes due to marriage or divorce require legal documentation. Full name changes or ticket transfers to another person are not permitted. A name change fee may apply after the initial period.
Passengers with Economy tickets can bid for upgrades to Business Class through the "Manage Booking" feature, subject to availability. Upgrades include benefits like priority boarding, lounge access, and premium amenities.
If Oman Air cancels or reschedules a flight, passengers may rebook on the next available flight or alternative carriers at no additional cost. Refunds are available if the new arrangements are unsuitable, credited to the original payment method for tickets purchased with a card.
Passengers can modify bookings through the following methods: