If you miss your flight with Pegasus Airlines, the following policies generally apply, based on standard airline procedures and available information. Note that specific cases may vary depending on ticket conditions, fare rules, and circumstances.
General Guidelines
- Non-Refundable Tickets: Most tickets, especially low-cost fares, are non-refundable. If you miss your flight, you may not be eligible for a refund or credit unless specified in your ticket's fare rules.
- Check-In Deadlines: Pegasus Airlines typically closes check-in counters 60 minutes before departure for international flights and 45 minutes for domestic flights. Arriving after this deadline may result in being denied boarding.
- No-Show Policy: If you fail to check in or board without notifying the airline in advance, your ticket may be considered a "no-show," and you may forfeit the ticket value.
- Rebooking Options: Depending on your ticket type, you may be able to rebook on a later flight for a fee, subject to availability. Flexible fare types may offer more lenient rebooking options.
- Travel Insurance: If you have travel insurance, check with your provider to see if missed flights are covered under specific circumstances, such as medical emergencies.
Steps to Take if You Miss Your Flight
- Contact Pegasus Airlines Immediately: Reach out to the airline's customer service or visit the airport ticketing counter as soon as possible to explore rebooking or other options.
- Review Your Ticket Conditions: Check the fare rules of your ticket, as some fares may allow changes or rebooking for a fee.
- Consider Standby Flights: In some cases, Pegasus Airlines may allow you to stand by for the next available flight, though this is subject to availability and additional charges.
- Check for Exceptions: If you missed your flight due to extraordinary circumstances (e.g., medical emergencies or airline-related delays), provide documentation to request special consideration.
Important Notes
- Pegasus Airlines is a low-cost carrier, and policies may be stricter compared to full-service airlines.
- Always arrive at the airport well in advance to account for check-in, security, and boarding procedures.
- For the most accurate and up-to-date information, contact Pegasus Airlines directly or review the terms and conditions of your ticket.
