Overview
Royal Air Maroc allows minor name corrections on tickets but does not permit complete name changes or ticket transfers to another person. The policy ensures that the name on the ticket matches the traveler's official identification for security and regulatory compliance.
Key Policy Details
- Minor name corrections, such as spelling errors or adjusting titles, are permitted, typically limited to a few characters.
- Corrections due to legal name changes, such as marriage or divorce, are allowed with supporting documents like a marriage certificate or court order.
- Complete name changes or transferring a ticket to another person are not allowed. In such cases, the original ticket must be canceled, and a new ticket purchased, subject to availability and fare conditions.
- Name corrections are free if requested within a short period after booking, typically within a day, for tickets booked directly through Royal Air Maroc. After this period, fees may apply based on fare type and timing.
- Tickets booked through travel agencies may require changes to be processed through the agency, not directly with the airline.
- The name on the ticket must match the traveler's passport or government-issued ID exactly to avoid boarding issues.
How to Make Name Corrections
Name corrections can be made through the following methods:
- Online: Visit the Royal Air Maroc website, go to the Manage Booking section, enter the reservation number and passenger's last name, select the option to edit names, make the correction, upload required documents if needed, and pay any applicable fees. A confirmation email with the updated ticket will be sent.
- Customer Service: Contact Royal Air Maroc's customer support, provide the reservation number and passenger details, request the correction, and submit necessary documents. Fees may apply, and a confirmation email will be sent upon completion.
- In-Person: Visit a Royal Air Maroc ticket office or agency, provide the reservation number and identification documents, and request the correction. Fees may apply, and a confirmation email will be sent.
Important Notes
- Name corrections should be made as soon as the error is noticed, ideally well before the flight departure, to avoid complications at check-in.
- Fees for name corrections vary depending on the fare type, destination, and timing of the request. Check with Royal Air Maroc for the latest fee structure.
- After a name correction, passengers must re-check-in and obtain a new boarding pass with the updated information.
- Corrections for tickets involving special fares, such as those with resident or family discounts, may have additional restrictions.
