Overview
S7 Airlines, also known as Siberia Airlines, allows modifications to passenger data, including name corrections, under specific conditions. Full name changes or ticket transfers to another person are generally not permitted. The policy ensures the name on the ticket matches the traveler’s official identification for security and compliance purposes.
Key Policy Details
- Minor name corrections, such as fixing spelling errors or adjusting titles, are permitted, typically for a limited number of characters.
- Corrections for legal name changes, such as those due to marriage or divorce, are allowed with supporting documentation, such as a marriage certificate or court order.
- Full name changes to transfer a ticket to another person are not allowed. In such cases, the original booking must be canceled, and a new ticket purchased, subject to availability and fare conditions.
- Name corrections may be free if made within a short grace period after booking, typically a day, for tickets booked directly through S7 Airlines. Fees may apply for changes made later, depending on the fare type and timing.
- Bookings made through travel agents must have name corrections processed through the agent, not directly with the airline.
- The name on the ticket must exactly match the traveler’s passport or government-issued ID to avoid boarding issues.
How to Make Name Corrections
Name corrections can be made through the following methods:
- Online: Visit the S7 Airlines website, access the Manage Booking section, enter the booking reference and passenger’s last name, select the option to edit passenger details, make the correction, upload required documents if needed, and pay any applicable fees. A confirmation email with the updated ticket will be sent.
- Customer Service: Contact S7 Airlines customer support, provide the booking reference and passenger details, request the correction, and submit necessary documents. Fees may apply, and a confirmation email will be sent upon completion.
- In-Person: Visit an S7 Airlines ticket office, provide the booking reference and identification documents, and request the correction. Fees may apply, and a confirmation email will be sent.
Important Notes
- Name corrections should be made as soon as the error is noticed, ideally well before departure, to avoid complications at check-in.
- Fees for name corrections vary depending on the fare type, destination, and timing of the request. Check with S7 Airlines for the latest fee structure.
- Passengers must ensure the name on the ticket matches their passport or ID exactly, especially for international flights, to comply with security regulations.
- Corrections for bookings involving codeshare flights or special fare types may have additional restrictions.
