Scandinavian Airlines provides flexible options for passengers who need to make changes to their travel plans. The ability to change a flight depends largely on the fare type and ticket conditions selected during booking. Flexibility options are usually more favorable for higher fare classes, while discounted fares may come with more restrictions.
Passengers can make changes to their flights through the official Scandinavian Airlines website, mobile application, airport ticket counters, or by contacting the airline’s customer support team. Changes include adjustments to travel dates, departure or arrival times, and in some cases, even the origin or destination of travel. These modifications are subject to seat availability and the specific fare rules applicable to the ticket.
Most standard and flex fare tickets allow changes without significant penalties. However, travelers may still be required to pay the fare difference if the price of the new ticket is higher than the original. Conversely, if the new fare is lower, the difference might not be refunded, depending on the terms and conditions attached to the fare type.
It is important to make changes prior to the scheduled departure of the flight. Once a flight has departed, the value of an unused ticket may be forfeited, especially for non-refundable fare classes. In cases where passengers do not show up for a flight and fail to notify the airline, they may lose the entire value of the ticket without the option for rebooking or refunds.
Special exceptions may apply when the airline initiates a change or cancellation. If Scandinavian Airlines cancels or reschedules a flight due to operational reasons, weather, or other unforeseen circumstances, affected passengers are generally allowed to rebook on an alternative flight at no extra cost. The rebooking will be provided in the same class of service, and any fare differences are typically waived.
Travelers holding award tickets, group bookings, or tickets purchased through third-party platforms may need to follow different processes and should refer to the source of purchase or contact the airline directly for assistance. Additionally, flight change policies may differ on codeshare flights operated by partner airlines, and such changes may be subject to the rules of the operating carrier.
It is highly recommended that passengers review the fare conditions before confirming a booking. Understanding the flexibility of a ticket can help avoid unexpected fees or limitations later. Travelers may also consider purchasing travel insurance to provide added protection and support for changes resulting from emergencies or personal circumstances.
For the most accurate and personalized information regarding flight changes, passengers should refer to their booking confirmation, check the "Manage Booking" section on the official website, or contact Scandinavian Airlines' customer support.