Scoot Airlines Baggage Policy
Below is the baggage policy for Scoot Airlines, a Singapore-based low-cost carrier, covering carry-on and checked baggage allowances, fees, and restrictions for 2025. Compliance with size and weight limits is strictly enforced to avoid additional fees.
Carry-On Baggage
All passengers (except infants without a seat) are allowed up to two pieces of carry-on baggage, including one main bag and one personal item, with specific size and weight restrictions.
- Economy Class:
- Total combined weight: Up to 10 kg (22 lbs).
- Main bag: Max dimensions 54 x 38 x 23 cm (21 x 15 x 9 in), total linear dimensions not exceeding 115 cm (45 in), must fit in overhead compartment.
- Personal item (e.g., laptop bag, handbag, small backpack): Max dimensions 40 x 30 x 10 cm (16 x 12 x 4 in), must fit under the seat.
- Extra cabin bag (B787 aircraft only): Additional 7 kg can be pre-purchased, subject to availability.
- ScootPlus Class:
- Total combined weight: Up to 15 kg (33 lbs).
- Main bag: Same dimensions as Economy (54 x 38 x 23 cm, total 115 cm).
- Personal item: Same dimensions as Economy (40 x 30 x 10 cm).
- Infants (Under 2 Years, No Seat):
- No carry-on allowance, but sufficient breast milk or baby food for the flight is permitted (counts toward accompanying adult’s allowance).
- Crew cannot reheat or chill baby food due to hygiene reasons.
- Notes:
- Bags exceeding size or weight limits may be checked at the gate for excess baggage fees.
- Liquids, aerosols, and gels: Max 100 ml per container, in a 1-liter resealable bag.
- Powders: Inorganic powders (e.g., cosmetics, spices) limited to 350 ml or 350 g per container, no limit on organic powders (e.g., baby formula).
- Lithium batteries (100–160 Wh) allowed in carry-on only, with safety restrictions for smart luggage.
- Prohibited items (e.g., explosives, flammables, Meals-Ready-to-Eat) not allowed in carry-on or checked baggage.
- Weighing of carry-on is inconsistent but may occur at check-in or gate, especially at airports like Cebu or Changi.
Checked Baggage
Checked baggage allowances depend on fare type. No single bag may exceed 32 kg (70 lbs) or 158 cm (62 in) in total dimensions (length + width + height).
| Fare Type |
Allowance |
Notes |
| Fly (Economy) |
No free allowance |
Purchase required for any checked baggage. |
| FlyPromo (Economy) |
No free allowance |
Purchase required for any checked baggage. |
| FlyBag/FlyBagEat (Economy) |
20 kg (44 lbs) |
Max 158 cm (62 in) per piece, up to 15 pieces per passenger. |
| ScootPlus |
30 kg (66 lbs) |
Max 158 cm (62 in) per piece, up to 15 pieces per passenger. |
| Infants (Under 2 Years, No Seat) |
Free stroller, car seat, or bassinet |
No checked baggage allowance unless a seat is purchased. |
Additional Notes:
- Pooling: Passengers on the same booking can combine checked baggage weight (e.g., two passengers with 20 kg each can check three bags totaling 40 kg, none exceeding 32 kg).
- Connecting Flights: On single itineraries, baggage is tagged to the final destination. Separate bookings require collecting and rechecking baggage during transit.
- SIA-Scoot Codeshare: Baggage allowance matches Singapore Airlines’ policy for codeshare flights, with through-tagging to the final destination.
Excess Baggage Fees
Excess baggage fees apply for weight or pieces exceeding the allowance. Pre-purchasing up to 40 kg online or via the call center (up to 4 hours before departure) is cheaper than airport rates.
- Economy (Flights < 5 hours): $20 SGD per kg (or equivalent in local currency).
- Economy (Flights > 5 hours): $25 SGD per kg.
- Airport Fees: Higher, up to $60 SGD per kg, plus potential service fees (e.g., $7 USD in USA).
- Example (Melbourne to Chiang Mai): Pre-purchased extra baggage ranges from $30–$100 SGD for 20–40 kg, depending on timing and route.
- Note: Excess baggage is subject to space availability. Bags over 32 kg or 158 cm require prior approval and may incur special handling fees.
Special Items
- Sports Equipment:
- Includes bikes, surfboards, golf bags, skis, etc. Counts toward checked baggage allowance; excess fees apply if over weight/size limits.
- Bicycles must be in a protective box/bag. Fees: $50–$150 SGD depending on route and weight.
- Musical Instruments:
- Small instruments (within 115 cm) count as carry-on.
- Larger instruments (e.g., cellos, double basses) require an extra seat purchase or must be checked in a hard case, subject to excess fees.
- Infant Equipment: Strollers, car seats, and bassinets are free, not counted in allowance, subject to size restrictions and space availability.
- Mobility Equipment: Wheelchairs and assistive devices are free, no weight limit, with prior notification (48 hours).
- Pets: Not permitted, except guide/assistance dogs, which travel free in the cabin with prior approval.
Lost, Damaged, or Delayed Baggage
- Report issues at the airport’s Lost and Found desk to obtain a Property Irregularity Report (PIR).
- Submit claims via Scoot’s website with the PIR reference within Montreal Convention time limits (7 days for damage, 21 days for delay).
- Compensation up to 1,131 SDRs (approx. $1,800 USD) for lost baggage, per international regulations.
Additional Notes
- Baggage allowances for codeshare or interline flights may follow the operating carrier’s policy. Check your e-ticket or Scoot’s website.
- Pre-purchase baggage via “Manage My Booking” on Scoot’s website or app to avoid higher airport fees.
- Prohibited items include firearms, explosives, and certain chemicals. Smart luggage with non-removable lithium batteries is not allowed.
- Weighing enforcement varies by airport; be prepared for checks at Changi, Cebu, or other strict locations.
