Sky Express Baggage Policy
Below is the baggage policy for Sky Express, a Greek regional airline, for 2025, covering carry-on and checked baggage allowances, fees, and restrictions. Allowances vary by fare type (SKY Joy, SKY Joy+, SKY Enjoy, BLISS Business Class) and destination. Policies may differ for codeshare flights (e.g., with Air France, KLM, or Hahn Air) or interline partners, where the first marketing carrier’s rules typically apply.
Carry-On Baggage
All passengers (except infants without a seat) are allowed one carry-on bag and one personal item, with size and weight limits enforced at check-in or the gate. On smaller ATR aircraft, carry-on bags may be gate-checked free of charge and returned on the tarmac or at baggage claim.
- All Fare Types:
- 1 carry-on bag:
- Dimensions: Max 55 x 40 x 20 cm (22 x 16 x 8 in), including handles/wheels.
- Weight: Max 8 kg (18 lbs) for SKY Joy, SKY Joy+, SKY Enjoy; 13 kg (29 lbs) for BLISS Business Class.
- Must fit in overhead locker or under the seat.
- 1 personal item (e.g., purse, laptop bag):
- Dimensions: Max 40 x 30 x 15 cm (16 x 12 x 6 in).
- Must fit under the seat in front of you.
- Infants (Under 2 Years, No Seat):
- No carry-on allowance, but a folding stroller (max 100 x 30 x 15 cm) or car seat can be checked free and stored in the hold.
- Notes:
- Bags are checked for size at the gate; weight checks are less frequent but may occur. Oversized/overweight bags may be gate-checked with a fee (approx. €40–€60).
- Liquids/gels: Max 100 ml per container in a 1-liter resealable bag, per international security rules.
- Prohibited items: Disabling devices, electroshock weapons, alcoholic beverages over 70%, explosives, flammable gases, or toxic substances. Valuables, medicines, and fragile items should be in carry-on.
- Small ATR aircraft may require carry-on to be gate-checked due to limited cabin space.
Checked Baggage
Checked baggage allowances depend on fare type and destination, with a maximum of one piece per passenger unless otherwise specified. No single bag may exceed 32 kg (70 lbs) or 156 cm (62 in) in total dimensions (length + width + height).
Fare Type |
Allowance |
Max Weight/Dimensions |
Notes |
SKY Joy |
No free allowance |
N/A |
Checked baggage can be purchased (see fees below). |
SKY Joy+ |
1 piece, 15 kg (33 lbs) |
156 cm (62 in) |
Free flight change (fare difference may apply). |
SKY Enjoy |
1 piece, 23 kg (50 lbs) |
156 cm (62 in) |
Additional services available (e.g., priority boarding). |
BLISS Business Class |
2 pieces, each 32 kg (70 lbs) |
156 cm (62 in) |
Includes priority baggage delivery, SKY Fast Lane, lounge access. |
Infants (No Seat) |
1 stroller or car seat |
100 x 30 x 15 cm |
Free, not counted in allowance. |
Children (2–12 Years) |
Same as adult fare type |
156 cm (62 in) |
Matches adult allowance. |
Additional Notes:
- Pooling: Not explicitly allowed; each passenger’s allowance is individual.
- Fragile/valuable items (e.g., electronics, jewelry): Not recommended in checked baggage; Sky Express places “limited responsibility” tags on damaged or insufficiently packed bags and is not liable for damage.
- Small aircraft (e.g., ATR 42/72): Limited cargo space may delay excess baggage to a later flight.
- Codeshare flights (e.g., Hahn Air, Air France, KLM): First marketing carrier’s policy applies.
Excess Baggage Fees
Fees apply for baggage exceeding allowance, charged per piece or per kilogram, depending on the route and season. Pre-purchase online for lower rates; airport fees are higher.
- Extra Checked Baggage:
- Online: €10 per piece + €3/kg (standard routes); €6/kg for high-season routes (e.g., Santorini, Mykonos, Zakynthos, Kefalonia, Naxos, Skiathos).
- Airport: €40 per piece (flat rate) or €6–€9/kg (varies by season, e.g., high season at €9/kg).
- Overweight/Oversized:
- €6–€9/kg for weight over allowance (e.g., 15 kg for SKY Joy+).
- Bags over 32 kg or 156 cm must be shipped as cargo.
- Notes:
- Excess baggage is subject to aircraft capacity. Pre-notify for oversized items at least 24 hours before departure.
- Fees are per one-way trip and non-refundable except for airport taxes in case of cancellation. Credit vouchers may be issued for refunds.
- High-season routes (summer, specific islands): Higher fees apply.
Special Items
- Sports Equipment:
- Bicycles, skateboards, bodyboards, hockey equipment, etc., count as checked baggage if within weight/dimensions (156 cm, fare-specific weight). Fees: €30–€50 per item if over allowance, pre-booked online; higher at airport.
- Contact Sky Express at least 48 hours before departure to confirm space.
- Musical Instruments:
- Within carry-on limits (55 x 40 x 20 cm, 8 kg): Counts as carry-on.
- Checked: Must be in a hard case; excess fees apply if over allowance.
- Extra seat: Contact Sky Express for pricing (not specified).
- Pets:
- In cabin: Dogs/cats in carriers (max 8 kg, 55 x 40 x 20 cm), €30–€50 one-way, limited slots. Notify during booking.
- Checked: Larger pets in approved crates, treated as excess baggage (€40–€60). Limited to 2–4 pets per flight.
- Service animals: Free in cabin with prior approval.
- Mobility Equipment: Wheelchairs and assistive devices are free, no weight limit, with prior notification (48 hours).
- Strollers/Car Seats: Free for infants, max 100 x 30 x 15 cm, checked in hold.
Lost, Damaged, or Delayed Baggage
- Report at the airport’s Lost and Found desk to file a Property Irregularity Report (PIR). Track via Sky Express’s WorldTracer system.
- Claims: Within 7 days for damage, 21 days for delay, up to 1,131 SDRs (approx. $1,800 USD) for loss, per Montreal Convention. Submit with baggage tag and PIR.
- Delayed baggage: After 5 days, complete a Property Loss Claim Form from Sky Express. No compensation for delays if delivered to a permanent address or for fragile/insufficiently packed items.
- Disinfected luggage: Spraying at some airports may cause discoloration; Sky Express is not liable.
Additional Notes
- Check-In: Online check-in opens 48 hours and closes 3 hours before departure. Airport check-in closes 40 minutes (domestic) or 50 minutes (international) before departure. Arrive 2 hours early, 3 hours for international flights from Nigeria.
- Codeshare Flights: For bookings via Hahn Air, Air France, or KLM, verify the operating carrier’s policy.
- Recommendations: Label baggage, pack valuables in carry-on, and pre-purchase excess baggage online to avoid higher airport fees. Check dimensions/weight before travel, as Sky Express strictly enforces limits, especially on high-season routes.
- Small Aircraft: ATR 42/72 flights may have stricter limits due to cargo constraints; plan for potential gate-checking.