Overview
Spirit Airlines allows minor name corrections and legal name changes on tickets but does not permit transferring tickets to another person. The policy ensures the name on the ticket matches the traveler’s government-issued ID for security and compliance purposes.
Key Policy Details
- Minor name corrections, such as fixing typos in the first, middle, or last name, are permitted, typically up to three characters total across the full name, and are free if made within a short period after booking, usually a day.
- Legal name changes, such as those due to marriage or divorce, are allowed without additional cost, provided supporting documents like a marriage certificate, divorce decree, or court order are submitted.
- Full name changes to transfer a ticket to another person are not allowed. The original booking must be canceled, and a new ticket purchased, subject to availability and fare conditions.
- Changes to other passenger details, such as date of birth, gender, contact information, or passport details, are permitted with government-verified documents.
- Name corrections apply to the entire journey, including all segments of a multi-flight itinerary, and are only permitted for Spirit-operated flights with a specific ticket inventory starting code.
- Bookings made through travel agents or third-party platforms must have name corrections processed through the original booking provider, not directly with Spirit Airlines.
- Name corrections are not allowed for bookings made through frequent flyer clubs or after the journey has commenced.
How to Make Name Corrections
Name corrections can be made through the following methods:
- Online: Visit the Spirit Airlines website, access the My Trips section, enter the booking reference and last name, select the option to edit passenger details, make the correction, upload required documents if needed, and submit. A confirmation email with the updated ticket will be sent.
- Customer Service: Contact Spirit Airlines customer support via phone or WhatsApp, provide the booking reference and passenger details, request the correction, and submit necessary documents. Fees may apply for changes outside the grace period, and a confirmation email will be sent.
- In-Person: Visit a Spirit Airlines ticket counter at the airport, provide the booking reference and identification documents, and request the correction. Fees may apply, and a confirmation email will be sent.
Important Notes
- Name corrections should be made at least a week before departure to avoid complications, though changes may be possible up to one hour before departure.
- Minor corrections within a day of booking are typically free. Fees for other corrections vary based on fare type and timing, potentially up to a significant amount for itinerary changes.
- The name on the ticket must match the traveler’s government-issued ID exactly, including any prefix or suffix, to avoid boarding issues.
- Cancelling and rebooking within a day of booking for flights more than a week away may be an option to avoid fees, as per Spirit’s cancellation policy.
- Passengers should verify fare rules, as promotional or value fares may have stricter conditions for changes.
