SunExpress Airlines has specific regulations regarding name corrections and changes on flight tickets. The airline distinguishes between minor corrections and full name changes, and it is essential for passengers to be aware of what modifications are permitted under their fare conditions.
For minor spelling errors, SunExpress allows passengers to make limited adjustments to ensure the name on the booking matches the traveler's government-issued ID. These adjustments may include correcting typographical errors or amending abbreviated or misordered names. Such corrections are generally accepted as long as the identity of the passenger remains the same. In most cases, only a few characters may be altered, and the first and last names must remain consistent with official documentation.
In cases where a passenger has undergone a legal name change due to marriage, divorce, or a court ruling, SunExpress may allow updates to reflect the new legal name. Supporting documents such as a marriage certificate, divorce decree, or a government-issued ID with the updated name are typically required to process such requests. These legal name changes are handled on a case-by-case basis, and the airline may apply administrative fees depending on the fare type and timing of the request.
It is important to note that SunExpress does not permit full name changes that would result in the transfer of the ticket to a different individual. Flight tickets are strictly non-transferable, and changing the name entirely to substitute one passenger for another is not allowed. Passengers wishing to transfer their booking must cancel the existing reservation, subject to the fare conditions, and create a new one in the correct name.
Passengers are advised to review all personal information at the time of booking to ensure it matches their identification documents. Any discrepancies should be reported immediately to SunExpress customer service or the booking agent. Addressing these issues early increases the chances of successful correction and helps avoid complications during check-in or boarding.
To initiate a name correction or legal update, customers should contact SunExpress directly through official channels. Depending on the nature of the correction and the fare type, service fees and conditions may apply. SunExpress recommends making such changes well in advance of the scheduled departure date to ensure smooth processing.
SunExpress Airlines remains committed to assisting passengers with genuine name correction needs while maintaining strict guidelines to uphold ticketing security and prevent misuse.