Sunwing Airlines has a defined name change policy designed to accommodate passengers who need to make corrections or updates to their booking details. While the airline allows certain types of name corrections, it enforces restrictions on full name changes that involve transferring the ticket to another individual.
Passengers are permitted to make minor corrections to their names on flight reservations if there are small spelling mistakes or typographical errors. These corrections may include the adjustment of misspelled first or last names, switching the order of names, or fixing formatting issues. The intent is to ensure that the name on the ticket matches the name on the traveler’s government-issued identification used at the airport.
For minor corrections, Sunwing may allow the changes without a substantial fee if the request is made within a reasonable timeframe after booking. However, the airline may charge an administrative fee depending on the type of correction, fare rules, and the time remaining before departure.
In cases where the passenger has legally changed their name due to marriage, divorce, or a court order, Sunwing Airlines may accommodate the request. Proper documentation, such as a marriage certificate, divorce decree, or court-issued name change order, must be provided. These legal name changes are handled with care, and passengers are encouraged to contact Sunwing customer service directly to ensure the update is processed accurately and promptly.
It is important to understand that Sunwing Airlines does not allow full name changes that result in the ticket being transferred to another person. Tickets are non-transferable, and the airline enforces this policy strictly to maintain security and compliance with aviation regulations. Any attempt to change the name to a completely different individual will be denied, and a new ticket must be purchased in the new passenger's name.
Passengers are strongly advised to carefully check all booking information at the time of reservation. Any errors or discrepancies should be reported as early as possible to avoid delays or issues at the airport. Addressing name corrections well before departure helps ensure a seamless travel experience and reduces the risk of denied boarding.
To request a name correction, passengers can reach out to Sunwing Airlines through their customer support channels, including phone, email, or in-person at the airport. The airline evaluates each request based on its policies, and applicable fees or conditions may apply based on the nature of the correction and the fare type.
By adhering to this name change policy, Sunwing Airlines aims to support travelers with genuine correction needs while ensuring compliance with travel regulations and safeguarding ticketing integrity.