TAM Airlines, now integrated with LATAM Airlines, provides passengers with the ability to make changes to their flights under a set of flexible conditions that vary depending on the fare type, route, and booking channel. The airline aims to accommodate passenger needs while maintaining adherence to fare-specific rules and operational considerations.
Passengers can modify their flights by visiting the official LATAM Airlines website, contacting the customer service center, or through the agency where the ticket was originally purchased. Changes are subject to availability and must be requested before the departure of the original flight. Common modifications include changes to travel dates and times, though changes to destinations may also be allowed under certain fare types.
Flexible or premium fare types typically allow changes with little to no fee, offering more leniency for travelers who may need to adjust their plans. On the other hand, promotional and basic fares may carry restrictions, including change fees or limited rebooking options. Any difference in fare between the original and new flight must be paid at the time of the change, and refunds for lower fares may not be provided.
All changes must be completed within the ticket's validity period and before the flight departs. If a passenger misses their flight or fails to request a change in time, the ticket may be marked as a no-show. In such cases, options for reuse or rebooking may be limited, especially for non-refundable fare classes.
In cases where TAM Airlines or LATAM modifies or cancels a flight due to operational issues, weather conditions, or other unforeseen events, passengers are usually entitled to rebook at no additional cost. The airline works to accommodate affected travelers on the next available flight or offers alternative travel arrangements based on availability.
Flight change policies may vary for tickets purchased through third-party vendors or travel agencies. In such cases, passengers should contact the original point of purchase for assistance. Additional terms may apply based on the policies of the third-party agency or booking platform.
In response to global disruptions or extraordinary events such as pandemics or natural disasters, TAM Airlines may implement temporary travel waivers or adjust change policies to provide more flexibility. These updates are communicated through the airline’s official channels, including email notifications and website alerts.
Passengers should ensure that they have all relevant booking information and identification documents ready when initiating a change. Using the “Manage Booking” feature on the LATAM Airlines website can streamline the process and offer quick access to eligible flight options for modification.
TAM Airlines, through LATAM, is committed to supporting travelers with policies that balance flexibility and clarity. Reviewing fare conditions at the time of booking and selecting flexible options can help travelers better manage any future changes to their itinerary.