TUIfly Baggage Policy
Note: The following reflects TUIfly's baggage policy as of the latest available information, effective November 1, 2023, for TUIfly Germany and other TUIfly brands (e.g., TUIfly Belgium, Netherlands, Nordic). Policies may vary by route, fare type, or codeshare agreements.
Carry-On Baggage Allowance
Each passenger (2 years and older) is allowed one piece of carry-on luggage and one personal item, with stricter rules for the cheapest fare (Pure fare) effective November 1, 2023.
| Fare Type |
Baggage Type |
Maximum Dimensions |
Maximum Weight |
Notes |
| Pure Fare |
Personal Item |
40 x 30 x 20 cm |
2 kg |
Fits under the seat (e.g., backpack, laptop bag) |
| Perfect Fare/Package Holiday |
Carry-On Bag |
55 x 40 x 20 cm |
10 kg |
Fits in overhead bins (e.g., trolley, small suitcase) |
| Perfect Fare/Package Holiday |
Personal Item |
40 x 30 x 20 cm |
Not specified |
Fits under the seat |
| TUIfly Nordic |
Carry-On Bag |
55 x 40 x 23 cm |
5 kg |
Fits in overhead bins |
- Infants (under 2 years) have no carry-on allowance but can bring essentials (e.g., diaper bag) within the adult’s limit.
- Additional items like coats, umbrellas, canes, or duty-free bags are permitted free of charge and do not count toward the allowance.
- Liquids in carry-on must be in containers of 100 ml or less, packed in a 1-liter transparent, resealable plastic bag (max 1 liter per passenger). Exceptions include medicines, baby food, and dietary food needed during the flight.
- Carry-on exceeding size/weight limits may be placed in the hold free of charge if space is limited, or refused with an additional fee for hold transport.
- Loose lithium batteries (e.g., power banks) must be in carry-on, not checked baggage, and cannot be recharged or used on board.
- Bulkhead seats lack under-seat storage during takeoff and landing.
Checked Baggage Allowance
No checked baggage is included in the ticket price except for infants (10 kg, under 2 years) and specific fare types (e.g., Perfect fare, TUI Gold Card holders). Allowances vary by fare and route.
| Fare Type |
Route |
Allowance |
Maximum Weight per Piece |
Maximum Dimensions |
| Pure Fare |
All Routes |
0 kg |
32 kg |
80 x 65 x 45 cm |
| Perfect Fare |
All Routes |
20 kg |
32 kg |
80 x 65 x 45 cm |
| TUI Gold Card |
All Routes |
30 kg (up to 6 passengers) |
32 kg |
80 x 65 x 45 cm |
| Premium Seat |
Long-Haul |
30 kg |
32 kg |
80 x 65 x 45 cm |
| Package Holiday |
Varies |
15–25 kg |
32 kg |
80 x 65 x 45 cm |
| Infant (under 2 years) |
All Routes |
10 kg + 1 pushchair |
10 kg |
Not specified |
| Antwerp Routes (LPA, TFS, AYT, HER) |
Specific Destinations |
25 kg max |
25 kg |
80 x 65 x 45 cm |
- Passengers traveling together (same booking) can pool their checked baggage allowance, but each piece must not exceed 32 kg.
- Bags over 32 kg or 80 x 65 x 45 cm are not accepted and must be shipped as cargo.
- Checked baggage can be booked online up to 2 hours (flight-only) or 12 hours (package) before departure.
- Flex Rate passengers can pre-book a 10 kg excess baggage voucher free of charge.
- Check-in baggage for infants includes one pushchair or car seat free of charge.
Excess and Oversized Baggage Fees
Excess baggage fees apply for weight or pieces exceeding the allowance, with higher rates at the airport. Fees vary by route and booking method.
| Route |
Condition |
Fee (One-Way) |
| Short/Mid-Haul |
Excess Weight |
€13–€17 per kg (airport) |
| Long-Haul |
Excess Weight |
€18–€27 per kg (airport) |
| All Routes |
Additional Piece |
€55–€75 (15 kg, online); higher at airport |
| All Routes |
Oversized (over 80 x 65 x 45 cm) |
Contact airline |
- Pre-booking online is cheaper (e.g., €6 to increase from 15 kg to 20 kg). Airport fees are significantly higher.
- Maximum 50 kg per passenger, with no single piece exceeding 32 kg.
- A €5 fee per booking applies for registering excess baggage via the TUIfly Service Centre.
Special Baggage
Sports Equipment
Sports equipment requires advance booking and incurs a fee unless within the free baggage allowance.
| Equipment Type |
Maximum Weight |
Fee (One-Way) |
| Golf Bag |
30 kg |
Free (up to 30 kg); €8–€13 per kg over 30 kg |
| Other Sports Equipment (e.g., bicycle, surfboard, skis) |
30 kg |
€65 per piece (international); €29.75 (domestic Germany) |
- Equipment includes archery, bicycles, diving gear (empty SCUBA tanks), kayaks, kites, surfboards, etc. Advance booking is required via the TUIfly Service Centre.
- Items over 30 kg are charged at excess baggage rates (€8–€13 per kg).
- Sports equipment is transported at the passenger’s risk; insurance is available at the TUI desk.
Musical Instruments
Small instruments can be carried as cabin baggage if within size/weight limits; larger instruments require checking or an extra seat.
- Cabin: Must fit within 55 x 40 x 20 cm (6 kg Pure fare, 10 kg Perfect fare).
- Checked: Subject to standard or excess baggage fees; hard cases recommended.
- Extra Seat: Required for larger instruments, booked in advance via the TUIfly Service Centre.
Pets
Dogs and cats may be transported on some flights with advance approval.
- Checked: Fees and carrier requirements vary; contact TUIfly Service Centre for details.
- Cabin: Not typically allowed, except for service animals (e.g., guide dogs) with documentation, transported free of charge.
- Advance notification is required at least 2 months before departure.
Prohibited Items
Certain items are restricted or prohibited for safety and regulatory reasons.
- Carry-on: Liquids over 100 ml, knives, scissors, blunt objects (e.g., golf clubs, baseball bats), lighters, matches.
- Checked: Loose lithium batteries, hazardous materials, cooking oil (over ½ liter), fragile/perishable items.
- Hoverboards, Segways, and similar lithium battery-powered vehicles are prohibited in both carry-on and checked baggage.
Lost, Damaged, or Delayed Baggage
TUIfly follows the Montreal Convention for baggage issues.
- Delayed: Report at the airport’s Lost and Found desk before leaving and file a Property Irregularity Report (PIR). Claims for expenses within 21 days.
- Damaged: Report within 7 days at the airport with a Damage Baggage Report. No liability for minor damage (e.g., scratches).
- Lost: File a claim within 7 days; compensation up to 1,288 SDR.
- Baggage insurance is available at the TUI desk to cover loss or damage beyond standard compensation.
Additional Notes
- Check-in: Online check-in is available 30 hours to 5 hours before departure. Airport check-in closes 45 minutes (domestic) or 60 minutes (international) before departure.
- Wheelchairs and assistive devices are transported free but require advance notification.
- Valuables (e.g., money, jewelry, electronics) should be in carry-on luggage, as TUIfly is not liable for loss in checked baggage.
- Codeshare flights (e.g., with Condor, Eurowings) may follow the operating carrier’s rules; check with the ticketing agency.
- Social media reports indicate strict enforcement of carry-on limits, especially for Pure fare passengers, with checks at boarding gates.
