Ukraine International Airlines Baggage Policy
Important Notice: Ukraine International Airlines (UIA) ceased all operations on February 24, 2022, due to Russia’s invasion of Ukraine and the closure of Ukrainian airspace to civilian flights. The fleet is grounded, primarily at Kyiv Boryspil International Airport, with one aircraft in Odesa. Operations will not resume until the war ends and airspace restrictions are lifted. The following baggage policy reflects information available prior to suspension and may not be applicable until operations resume.
Carry-On Baggage Allowance
UIA allowed passengers to bring carry-on baggage based on fare type and class. All carry-on must fit in overhead bins or under the seat, with a maximum combined dimension of 115 cm (55 x 40 x 20 cm).
| Fare/Class |
Allowance |
Maximum Dimensions |
Maximum Weight |
Notes |
| Economy Lite (Domestic, Medium-Haul) |
1 piece |
55 x 40 x 20 cm |
7 kg |
Hand Baggage Only fare |
| Economy Lite (Long-Haul), Economy Standard, Economy Premium |
1 piece + 1 small item |
Main: 55 x 40 x 20 cm
Small: 40 x 30 x 10 cm |
Main: 7 kg
Small: 5 kg |
Small item (e.g., briefcase, laptop bag) fits under seat |
| Business Class (Short/Medium-Haul) |
1 piece |
55 x 40 x 20 cm |
12 kg |
Fits in overhead bin |
| Business Class (Long-Haul) |
2 pieces + 1 small item |
Main: 55 x 40 x 20 cm each
Small: 40 x 30 x 10 cm |
Main: 15 kg total
Small: 5 kg |
Total weight strictly enforced |
| Infant (under 2 years) |
1 piece + 1 stroller |
55 x 40 x 20 cm |
10 kg |
Free, includes collapsible stroller |
- Additional items (e.g., coats, umbrellas, duty-free bags, canes, crutches, walkers) were permitted free and did not count toward the allowance.
- Liquids in carry-on were restricted to 100 ml containers in a 1-liter transparent, resealable bag for flights from/via EU, UK, USA, Zurich, and Boryspil.
- Additional carry-on (up to 5 kg, 40 x 30 x 10 cm) could be purchased for €15 via Manage My Bookings or at the airport.
- Items like laptops, cameras, or reading materials had to be packed inside the allowed carry-on; excess items were charged as additional baggage.
- Passengers could substitute one carry-on piece with a tennis racket, badminton racket, or musical instrument (max 80 x 40 x 20 cm).
- Enforcement was strict, especially for transfer passengers, with gate checks for size/weight compliance. Non-compliant bags were checked into the hold with fees.
Checked Baggage Allowance
UIA used the Piece Concept for most routes, with allowances based on fare type, class, and route. Maximum dimensions per piece were 158 cm (62 in); maximum weight was 23 kg for Economy/Premium Economy, 32 kg for Business.
| Route/Fare |
Class |
Allowance |
Max Weight per Bag |
Max Dimensions |
| Domestic, Medium-Haul (Economy Lite) |
Economy |
0 bags free |
23 kg |
158 cm |
| Domestic, Medium-Haul (Economy Standard) |
Economy |
1–2 pieces |
23 kg |
158 cm |
| Long-Haul (e.g., USA, Beijing) |
Economy |
2 pieces |
23 kg |
158 cm |
| All Routes |
Premium Economy |
2 pieces |
23 kg |
158 cm |
| All Routes |
Business |
2 pieces |
32 kg |
158 cm |
| All Routes |
Infant (under 2 years) |
1 piece + 1 stroller |
10 kg |
158 cm |
| All Routes |
Panorama Club Members |
+2 kg per piece |
Up to 32 kg |
158 cm |
- Panorama Club Premium/Elite members received an additional 2 kg per checked bag, up to 32 kg.
- Bags over 32 kg or 158 cm were not accepted and had to be shipped as cargo.
- Codeshare flights followed the Most Significant Carrier (MSC) rules; passengers were advised to check with the operating carrier.
- Infants received a free stroller or car seat in addition to a 10 kg checked bag.
Excess and Oversized Baggage Fees
Fees applied for excess, overweight, or oversized baggage, with discounts for prepayment at least 24 hours before departure.
| Condition |
Fee (One-Way, EUR) |
Notes |
| Excess Bag (3rd or more) |
20–94 (prepaid, 24+ hours)
30–155 (airport or <24 hours) |
Varies by route |
| Overweight (23–32 kg) |
20–94 (prepaid, 24+ hours)
30–155 (airport or <24 hours) |
Per piece, in addition to excess fees |
| Oversized (>158 cm) |
Contact airline |
Per piece, in addition to other fees |
| Gate-Checked Bag |
20% higher than airport fees |
Non-compliant carry-on |
- Prepayment via Manage My Bookings (6+ hours before departure) offered up to 50% discounts.
- Airport payments were by bank card only.
- Bags over 99 lbs (45 kg) were not accepted.
- Fees varied by route; e.g., €85–€185 for excess bags to/from Europe/Morocco, €155–€205 for other regions.
Special Baggage
Sports Equipment
Sports equipment counted toward the checked baggage allowance if within weight/size limits; otherwise, excess fees applied.
| Equipment |
Allowance |
Fee (One-Way, EUR) |
| Ski Equipment |
1 set (up to 23 kg) |
Free if within allowance; 20–155 if excess |
| Golf Equipment |
1 set (up to 23 kg) |
Free if within allowance; 20–155 if excess |
| Diving Equipment |
1 set (up to 23 kg) |
Free if within allowance; 20–155 if excess |
| Bicycles |
Requires reservation |
20–155 |
- Ski equipment included skis, poles, and boots (in a separate bag if needed); no other items allowed in the ski bag.
- Diving equipment required empty air cylinders with open/removed valves.
- Advance reservation was required for bicycles via the Service Center.
Musical Instruments
Small instruments could be carried as cabin baggage; larger ones required checking or an extra seat.
- Cabin: Must fit within 55 x 40 x 20 cm (7 kg Economy, 12 kg Business) or 80 x 40 x 20 cm if substituting main carry-on.
- Checked: Subject to standard or excess baggage fees; hard cases recommended.
- Extra Seat: Required for large instruments, booked in advance via the Service Center.
Pets
Dogs, cats, and household birds (birds on domestic flights only) were allowed with advance approval.
| Location |
Weight (Pet + Carrier) |
Fee (One-Way, USD) |
| Cabin |
Up to 8 kg |
$125 (domestic), $200 (international) |
| Hold |
Not specified |
Charged as excess baggage |
- Pets in the cabin counted as carry-on and had to fit under the seat in a carrier.
- Service animals traveled free with documentation; advance notification required.
- Health certificates and approved carriers were mandatory.
Prohibited Items
Certain items were restricted for safety and regulatory reasons.
- Carry-on: Liquids over 100 ml, sharp objects, flammable materials, explosives.
- Checked: Loose lithium batteries, hoverboards, hazardous materials, radioactive products.
- Valuables (e.g., jewelry, electronics, money) were recommended for carry-on, as UIA was not liable for loss in checked baggage.
Lost, Damaged, or Delayed Baggage
UIA followed the Montreal Convention for baggage issues.
- Delayed: Report at the airport’s Lost and Found desk before leaving and file a Property Irregularity Report (PIR). Claims within 21 days.
- Damaged: Report within 7 days at the airport with a Damage Baggage Report.
- Lost: File a claim within 7 days with a list of lost items; compensation up to 1,288 SDR.
Additional Notes
- Check-in: Online check-in was available 14 days to 2 hours before departure (48 hours for Economy, 24 hours for US flights). Airport check-in closed 40 minutes before departure (varies by destination).
- Assistive Devices: Wheelchairs, canes, crutches, or certified portable oxygen concentrators were free with advance notification; liquid oxygen systems were prohibited.
- Panorama Club: Premium/Elite members received priority check-in, lounge access, and extra baggage allowance (2 kg per piece).
- Codeshare Flights: Policies varied for flights operated by partners (e.g., Air France, KLM); check with the ticketing airline.
- Reports noted inconsistent customer service and delays in baggage handling, particularly at Kyiv Boryspil.
