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Virgin Australia Baggage Policy

Virgin Australia Baggage Policy

Note: The following reflects Virgin Australia's baggage policy as of the latest available information in 2025. Policies vary by route, fare type (Economy Lite, Economy Choice, Economy Flex, Business), and Velocity Frequent Flyer membership.

Carry-On Baggage Allowance

All passengers on Virgin Australia-operated flights are permitted a carry-on baggage allowance based on cabin class and Velocity Frequent Flyer tier. All items must fit in overhead bins or under the seat.

Fare/Class Allowance Maximum Dimensions Maximum Weight Notes
Economy (Lite, Choice, Flex), Velocity Red/Silver 1 carry-on + 1 personal item Carry-on: 56 x 36 x 23 cm (115 cm total) OR 2 smaller bags (48 x 34 x 23 cm each) OR 1 bag (56 x 36 x 23 cm) + 1 garment bag (114 x 60 x 11 cm)
Personal: Reasonable size (e.g., handbag, laptop bag)
Total: 7 kg Fits in overhead bin or under seat
Business, Velocity Gold/Platinum 2 carry-on + 1 personal item Carry-on: 56 x 36 x 23 cm each OR 2 smaller bags (48 x 34 x 23 cm each) OR 1 bag (56 x 36 x 23 cm) + 1 garment bag (114 x 60 x 11 cm)
Personal: Reasonable size
Total: 14 kg (each ≤7 kg) Smaller aircraft (e.g., F100, Alliance Airlines) may limit to Economy allowance
Infant (under 2 years, no seat) 1 additional carry-on (for adult) 56 x 36 x 23 cm 7 kg For essential baby items (e.g., nappies, baby food)
Children (2+ years or infants with seat) Same as adult for class Same as adult Same as adult Includes stroller or car seat free
  • Additional items (e.g., overcoat, umbrella, small camera, duty-free bags, assistive devices like crutches, CPAP machines) are free and do not count toward the allowance.
  • International flights restrict liquids, aerosols, and gels to 100 ml containers in a 1-liter transparent, resealable bag; no restrictions on domestic flights.
  • Excess carry-on is checked into the hold with fees; weight over 7 kg or oversized bags are not permitted in the cabin.
  • Small aircraft (e.g., F100, Alliance Airlines, Link Airways) limit all passengers to Economy allowance.
  • Passengers report strict weight enforcement at Australian airports; bags are often weighed at check-in or gate.
Checked Baggage Allowance

Virgin Australia uses the Piece Concept for most routes, with allowances varying by fare type, route, and Velocity membership. Maximum dimensions per piece are 140 cm (length + width + height).

Route/Class Allowance Max Weight per Bag Max Dimensions Notes
Domestic (Economy Lite) 0 bags free 23 kg 140 cm Hand baggage only fare
Domestic (Economy Choice, Flex) 1 piece 23 kg 140 cm Standard allowance
Domestic (Business) 2 pieces 32 kg each 140 cm Standard allowance
International Short-Haul (e.g., New Zealand, Fiji, Indonesia) Economy Lite: 0 bags
Economy Choice/Flex: 1 piece
Business: 2 pieces
Economy: 23 kg
Business: 32 kg
140 cm Excludes Apia, Samoa (limited purchases)
International Long-Haul (e.g., UK, Nigeria) Economy Lite: 0 bags
Economy Choice/Flex: 2 pieces
Business: 2 pieces
Economy: 23 kg each
Business: 32 kg each
140 cm Enhanced allowance
Infant (under 2 years, no seat) 1 piece + 1 stroller/car seat 10 kg 140 cm Free except Economy Lite
Velocity Silver +1 piece (23 kg) 23 kg 140 cm Applies to Virgin Australia flights
Velocity Gold/Platinum +1 piece (23 kg) 23 kg 140 cm Applies to Virgin Australia flights
  • Bags over 32 kg or 140 cm total dimensions must be shipped as cargo.
  • Codeshare flights (e.g., with Delta, Singapore Airlines) follow the operating carrier’s allowance; check with the ticketing airline.
  • Infants/children items (e.g., stroller, car seat, portable cot) are free in addition to the allowance.
  • Passengers report single bags slightly over 23 kg may sometimes be accepted if total weight is within allowance, but this is not guaranteed.
Excess and Oversized Baggage Fees

Fees apply for excess, overweight, or oversized baggage, with discounts for prepayment online or via the Guest Contact Centre at least 24 hours before departure.

Route Condition Fee (One-Way, Approx.)
Domestic Extra Piece (≤23 kg, ≤140 cm) AUD 60 (prepaid) / AUD 120 (airport)
International Short-Haul Extra Piece (≤23 kg, ≤140 cm) AUD 100–150 (varies by route)
International Long-Haul Extra Piece (≤23 kg, ≤140 cm) AUD 150–250 (varies by route)
All Routes Overweight (23–32 kg) AUD 60 per piece
All Routes Oversized (>140 cm) Not accepted; ship as cargo
  • Up to 2 extra bags can be prepaid online; up to 9 total bags at the airport, subject to availability.
  • Flights to/from Apia, Samoa, limit extra baggage purchases to 2 pieces (23 kg each).
  • Excess baggage is accepted on a space-available basis; may travel on a later flight if load-limited.
  • Fees are cumulative (e.g., overweight and extra piece fees both apply).
  • Partner airline fees vary; check with the operating carrier.
Special Baggage
Sports Equipment

Sports equipment counts toward checked baggage allowance if within limits; otherwise, excess fees apply. Advance notice is recommended.

Equipment Allowance Fee (One-Way)
Golf Clubs, Skis, Snowboards, Bicycles Counts as 1 piece (≤23 kg Economy, ≤32 kg Business) Free if within allowance; else AUD 60–250
Surfboards, Large Equipment Counts as 1 piece (≤32 kg) Free if within allowance; else AUD 60–250
  • Equipment over 32 kg must be shipped via cargo.
  • Proper packaging required; no liability for normal wear and tear.
Musical Instruments

Small instruments can be carried as cabin baggage; larger ones require checking or an extra seat.

  • Cabin: Must fit within 85 x 34 x 23 cm (142 cm total) for small instruments; counts as carry-on.
  • Checked: Counts as one piece; standard or excess fees apply.
  • Extra Seat: Book in advance via Guest Contact Centre for large instruments.
Pets

Pets are allowed as checked baggage on domestic flights only, with advance approval.

Location Weight (Pet + Carrier) Fee (One-Way)
Hold Not specified Charged as excess baggage
  • Pets not allowed in the cabin; health certificates and approved carriers required.
  • Assistance animals travel free with documentation; advance notification required.
Prohibited Items

Certain items are restricted for safety and regulatory reasons.

  • Carry-on: Liquids over 100 ml (international flights), weapons, explosives, flammable substances, e-cigarettes, power banks, spare batteries (must be in carry-on).
  • Checked: Loose lithium batteries, hoverboards, hazardous materials.
  • Valuables (e.g., money, jewelry, electronics) should be in carry-on; airline not liable for loss in checked baggage.
Lost, Damaged, or Delayed Baggage

Virgin Australia follows the Montreal Convention for baggage issues.

  • Delayed: Report at the airport’s Baggage Services desk before leaving and file a Property Irregularity Report (PIR). Track via WorldTracer system; claims within 21 days.
  • Damaged: Report within 7 days at the airport with a Damage Baggage Report; proof of purchase required.
  • Lost: File a claim within 7 days; compensation up to 1,288 SDR.
Additional Notes
  • Check-in: Online check-in available 48 hours to 45 minutes before departure; airport check-in closes 45 minutes (domestic) or 90 minutes (international) before departure.
  • Assistive Devices: Wheelchairs, crutches, CPAP machines, and specific medical equipment are free with advance notice; syringes allowed with medical documentation.
  • Velocity Benefits: Silver/Gold/Platinum members receive +1 checked piece (23 kg); Gold/Platinum also get +1 carry-on (7 kg).
  • Codeshare Flights: Baggage rules follow the operating carrier (e.g., Delta, Qatar Airways); Virgin Australia collects total excess fees for select partners (e.g., Air Canada, Singapore Airlines).
  • Passengers report strict enforcement of weight limits, especially on domestic routes; prepaying extra baggage online saves significantly.